Reviews
Customer Reviews
Reviews
Jennifer turned around a document request for me this Friday morning VERY quickly and really turned my Friday into a winner. Thanks Jennifer. You are a great asset to Mayo Insurance Company, I'm sure!
Shawn goes above and beyond each year for us and has far more patience than anyone we have met. We appreciate her knowledge and skills and really think anyone would be lucky to have her on your side.
Mayo Ins Agency has always been 5 Star for my family ...35 years or more. Recently Sherri McCrickard helped me with an auto policy and information on other Ins products offered by their Agency. Todd Mayo has put together a top TEAM of Specialist to handle your insurance needs , all with that FAMILY courtesy. 5 Star
Your group does great work. All the trust in your taking care of my insurance needs.
Shawn,
Thank you for all of your help getting my new insurance in place. It was quick and easy, and you are such a delight to work with!
THANK YOU!
Thank you so much Shawn for providing me with the new declaration!! It is always a pleasure talking with you!! Thanks Again!!
Dana Dubois is amazing! Definitely by far my best insurance experience. Top notch customer service second to none. I receive immediate responses on any questions I have. She is very thorough and precise. I highly recommend her and her team. Thank you again!
Thank You for your help and patience Sherri.
Thank you Shawn for the requested information. I appreciate you explaining and going above and beyond to answer my many questions.
TY Cindy Kelley (Suffolk office) for the birthday wishes on behalf of Nationwide— definitely appreciate the customer being acknowledged on their special day!
Shawn was very pleasant to speak with and was able to help me. Thank you for the great customer service.
Shawn at the Habourview location is always a pleasure to do to business with as well as the other ladies. Today's review is about her and how well she explained to me what I needed to know and how very well she handled it!! Thank you Shawn!!
Laura Whitney and the rest of the staff At Mayo Insurance are just top notch. I have been with Mayo over 20 years, have had a couple of home claims and a couple of auto claims. I have all my business and personal insurance with them. Laura is my primary point of contact and she responsive and ALWAYS finds me answers to my questions. Mayo is very competitively priced, more than price, its nice to know if there is a claim, Todd and his team are always there to take care of you, try that with mail order insurance.
Thank you, Jennifer Eason, for your efficiency. I asked for a COI in the morning and received it within a few minutes.
My thanks to Shawn and Cindy for always being professional and very helpful. They run a great office in N. Suffolk and are very knowledgeable in Nationwide offerings. As a result, I am confident that I am getting the best coverage possible for the cost.
Dana is the most efficient and effective agent that I have dealt with in 55 years. I can't thank you enough for all you do young lady. You're the best!
No faster or better service have I ever received when dealing with an insurance issue as I did with Dana Dubois! Five stars and then some!
Shawn Conlogue is the best, ever!! She's always pleasant, professional, and knowledgeable. Whenever I have a question, she takes her time and explains, without making me feel rushed. She's got a great attitude and does a great job for me. On a scale of 1-5, she's a 10. Thanks, Shawn.
All my interactions with Karen-Mckee-Amato have been professional, courteous and very informative. She addressed all my concerns and provided options relative to my issues. Superior customer service.
Special K!
Karen is the very best I've ever dealt with. I wish she did more than just auto and home. She always lets me know what I need to do to get a better price . Returns my calls very quickly and just outstanding SERVICE!
Dana Dubois is the absolute best! Dana is professional, high educated in insurance products, and always available. For over a decade, Dana has been handling my families insurance needs. Not only does she handle our personal accounts, she handles our business accounts as well. I highly recommend Dana for everything! Thank you for always taking care of my family.
Dehdra, thanks for the research you did in helping me compare policies. The information you provided helped me make the wise decision to switch to a new Nationwide policy. Your help is greatly appreciated. Your work is fantastic.
Doris was very accommodating and personable.
Without Mever, I don't think I would survive. She has always provided excellent & timely service.
Jennifer and Candice were so helpful in obtaining the information I needed for my business policy. Their customer service was the best!
Many thanks to Karen McKee-Amato! She provides fast, friendly, efficient service. She was able to answer all my questions so I knew exactly what coverage I needed at a great price too! What a pleasure!
Jennifer is terrific! - highly recommend!!!
Karen, has handled my accounts for years and is simply the best agent I have ever dealt with. She is fast, professional and most importantly is ahead of the curve. She has on more then one occasion called me about an issue before it became an issue.
Karen McKee-Amato gets a 5 Star rating for her knowledge and strong service support. She goes beyond all expectations to take care of her clients, you will not be disappointed!
Candice was so kind and pleasant. She actively listened to my questions, discussed options and as promised, sent an email to confirm the coverage I needed. I look forward to working closely with Candice for my business insurance needs!
Hi Jennifer, its great working with you. I lovee the quick and curteous response to requests.
Shawn Conlogue, thanks for your all your help and kind words. My mom passed away 6 months ago and I am finally getting to the end of handling her affairs. Selling her house has been an experience to say the least but dealing with you and Mayo Insurance Agency/Nationwide has been a pleasure. Special thanks.
Steve
Thank you so much Karen Mckee-Amato for helping us update our policy. Very informative and professional. Excellent service. Highly recommended!
Many thanks to Laura. I appreciate her assistance. I have been a customer since 1992 and have always been happy. Laura is certainly an asset to the company.
Thank you Doris and Dedra, My husband and I have been an insured for so many years with you I cannot remember. When I need help Doris and Dedra step up to help. They are amazing. We have had accidents and difficulties needing to use our insurance and these women come to our rescue. They take care of our needs without delay and not only make sure they get the changes to our policy done right the 1st time, they are actually concerned and show concern for our family. They clarify changes and make sure we have the right coverage at the right time. I will not change insurance companies, not even if the rates were to go up because customer service is everything these days.
Jennifer is great to work with. She is quick and gets the job done right! Thank you.
Thank you so much to Dehdra DiLorenzo for the outstanding service ... highly recommended!
Fast, efficient service with answers to questions. Karen handles our home owner's, car and flood insurance, and has always been helpful, courteous, and FAST!
Professional, always available for questions. I highly recommend Karen. She can get you best unbeatable prices....
I would recommend to a friend.
Jennifer responded very quickly to my request and went the extra mile to pick up the phone and call me to ensure I understood what she was trying to say through email.
Jennifer/Jenn was very quick and efficient in responding to my request for COI sent to my bank for flood insurance verification. Mayo has always been very responsive in handling my requests directly with the bank. THANK YOU!
Thank you Jennifer Eason for your excellent and prompt customer service.
Thank you Sherri. Your service was excellent!
I have been with the Virginia Beach office for many, many years (decades, actually) and have always gotten great service and advice. Most of my business has been conducted with Sherri, and she's always had an answer or a solution to any issue that arose. I am glad to have an agent who knows me as a person, not just an account number! Thanks for all the friendly, efficient service!
We met recently with Dana Dubois. What a pleasure it was visiting with her and reviewing our policies. She was very personable, informative and followed through with sending us additional information. She advocated and worked hard to provide us with good coverage at good rates. Many thanks to Dana!
You're #1 Dana Dubois! Even in the throes of having to cancel my mother's car insurance, Dana was warm, friendly, and understanding. No pressure from this young lady!
Thank you Shawn for helping me with my condo insurance needs.
Very nice people and they do everything thing they can possibly do to make you happy.l just spoke with Dehdra and she was very helpful, and once your with them the receptionists can handle your needs also there so informed.
Shawn Conlogue was a pleasure to work with. She took her time and assisted me with all my needs.
Dana Dubois was a wonderful representative. She was kind, quick and very helpful! I highly recommend her.
Thank you Karen,
I have dealt with this agency or its predecessor for 35+ years. All the agents have been helpful. I especially enjoyed my interaction with Karen today. She is not my regular agent, but there was no hesitation in helping me. Must be a good place to work. She seemed so engaged and happy.
Thanks to Sherri for tracking out the insurance situation on my driving grand children and saving me money!
My family and I have been working with Shawn for a very long time. She has a personable and friendly demeanor. Shawn handles our homeowners, automobile and rental insurance. She is the utmost professional who is very thorough and responds almost immediately when we add, change or need information on services. I highly recommend her and have no doubt anyone who works with her will feel the same!
Dana Dubois provides outstanding customer service! When I have questions, she goes out of her way to provide fast and helpful answers. Dana makes me a very happy Nationwide policyholder!
Doris is a one of a kind service rep. She has been my go to rep for as long as I can remember. Its always a pleasure speaking with her and knowing whatever the reason was, it would be taken care. A model for others to emulate!!!
Thank you for the expedient attention in assisting me with my insurance cards Cindy, October 2, 2019.
Thank you Jennifer for your great customer service and quick response.
I appreciate that I know I can always count on you whenever I need assistance.
Thanks Jennifer!
You very promptly took care of my needs! You are awesome.
My family has been with the MAYO insurance agency for close to 40 yrs. Todd and Cory have always been the best at making sure we are taken care of. Thanks Jennifer Eason for your speedy response to getting our customer the information they needed, You are a great fit to the Mayo Agency!
Thank you, Sherri, for helping me with some questions I had regarding our last claim. You have helped us every time I've called for assistance for several years. Thanks again!
Shawn thank you for helping me. You answered the questions I needed to know and I greatly appreciated your concern in the death of my son Robert. God Bless You.
I recently spoke with Karen about my policy, I was so pleased to talk to Karen, she was the lady that initially issued my policy years ago. Karen answered all of my questions, she was very professional. I was more than pleased with my results of our conversation. She has such a great personality and very pleasant to talk to. Karen must be a real asset to your company.
Dear Miss Doris.
I thank you for your excellent service, and prompt reply with everything we need it in order to get a quote.
blessings
No matter what my problem is Penny has the solution. For me She goes way beyond what others (in my 60+ years of having insurance) have ever done. She feels empathy for people in situations where the situation is way beyond what She or Nationwide can help. To know Penny is to love Penny. Thank You Penny for all You do and for the way you make us (the customer) feel.
I continue to receive good service in a timely manner for all my request. Jenn has been a pleasure to work with.
Jennifer Eason, I appreciate all the help for the recent COI. Great job!
Anytime I need to reach out for proof of insurance for a condominium association I know my request will be processed quickly, correctly, and with a smile! I adore working with Jennifer and always appreciate her time and assistance 🙂
I usually speak with Todd or Corey, but due to their busy schedule I was transferred to Karen. Karen was very friendly, professional and responsive. She answered all my questions and promptly provided results relative to my inquiry. Thanks again and I am looking forward to continue working with you.
Thanks Shawn!
Shawn was really great. We had shopped around and Shawn not only provided solid quotes but also explained everything well. Quick to reply, too. By far this was a superior experience. Would recommend this team to anyone.
I have recently interacted with Jennifer through Atlantic Community Management concerning our Condo Associations Flood Insurance. Jenn is very polite, responsive and professional. Mayo is fortunate to employ her.
Jennifer Eason provided the information that I needed very quickly. I really appreciate her excellent customer service.
Jennifer,
I appreciate you sending my bank the proof of Flood Insurance... Thanks for the quick response!!
Karen has always given me exemplary service whenever I have an insurance question, or need to make a change. Today she demonstrated, once again, her cheerful efficiency. I bought a new car, sent her information on it, and had new insurance cards within minutes. She is a credit to her agency.
Sherri McCrickard reached out to me at the property management company I work for regarding an insurance policy. She was very understanding of our policies we require and quickly helped me with our shared customer! Great job!
Sherri continues to meet my every need as she has for many years! Thanks! 🙂
Thank you Dana Dubois for all your help on quotes for me buying a new or pre-owned car!
Always a joy to work with Dana Dubois. She provides quality personalized service. I am glad a made the switch from State Farm
Karen is not only my insurance agent but I consider her to be a trusted friend. Over the past four years she has provided me with a wealth of insurance needs and services. She is very knowledgeable and resourceful.Thank you so much. I am indeed very grateful for help and friendship.😁
Always appreciate the great service and personal attention we get from Penny. Even though we now live a long distance from your office, her friendly service as well as the convenient online services keep us with your agency!!
Karen McKee did a fantastic job helping me out with my insurance and since she told me about auto debit I’m now saving money ! She made it simple and fast !
Karen has been a pleasure to work with and service was excellent! Will definitely be referring her to our clients!
Dehdra DiLorenzo was very professional and polite when I called. She was quick in getting a quote. Dehdra is Awesome!
I always had a good service and Sherri McCrickard helped me with any and everything I needed. She was a great help with any and all information that was needed and I was thankful for the service that she provided for me over the years.
Rhianna and everyone in the Mayo Agency has always been professional in all of interactions with them. Highly recommend!
The Harbour View office always provides excellent service. I couldn’t find my new auto ID cards online, so Cindy was very efficient and prompt by responding with an email that contained printable cards. Thanks Cindy!
I appreciate the excellent customer service I have received over many years. Everyone is very professional, and friendly and they work as a team. I spoke with Cindy this afternoon and she emailed me the information I requested within minutes! Thanks for your help!
I was super impressed by the speed and friendliness in the service I received from Jennifer. Her attention to my request was greatly appreciated!
Shawn Conloque,
Your customer service is outstanding, you always give me same day turn around. Always so pleasant and professional, I enjoy having you work with me.
We have been customers for over 20 years for our home and auto coverage. I have also had the privilege of working with Todd Mayo in my professional field as a Condominium and Homeowner Association Manager. Their expertise and service is outstanding. Thank You!
Stopped by office, drive by all the time, dropped in and all my insurance needs, excellent service 👍, thanks...
I'm a new customer of the Mayo Agency and I needed verification of insurance for a new Mortgage Company and Jennifer responded immediately. Thanks for your help Jenn!
I have always been pleased with the service we have received from the Mayo Agency. However, I would like to draw special attention to the fine personal attention that we have received from Karen McKee-Amato, who always cheerfully and efficiently handles any requests that we make of her. She is a wonderful asset for the agency.
I appreciate the service that Laura has provided us about insurance for our few properties that we have since years ago. She is very professional , friendly, knowledgeable ,
sincere and always ready to help us with different quotes. Laura thank you very much for your great help. - Arian Fatahi
Rhianna is so helpful I’ve only had the best experiences with everyone here! I’ve had really bad issues with other insurance people, here at Mayo they follow up, answer all my questions and always are excited to help me!
We really needed this commercial policy like asap and Jennifer (Jenn) sent it to Coastal very fast. I was super happy about that. Much appreciated. She's a keeper. Thanks Jenn!!!
Shawn Conlogue, I am so pleased with the great service we receive from the entire staff, especially Shawn Conlogue & Dana Dubois. They are truly Santa's helpers, and Shawn, for many years you have added calm to my storms over the +15 years. We just want to say 'thank you.'
Heather McIlwee is always so prompt to respond with very thorough answers to our mostly very complicated business insurance questions. She understands the meaning of customer service and represents the Mayo Insurance Agency very well. Top-notch and very professional!!!
I have been a long time customer of the Mayo Agency and recently had the pleasure of speaking with Karen McKee-Amato about the upcoming renewal of my car insurance. I wanted to make some changes to my auto policy and must say that Karen was awesome to work with. I asked Karen to provide me several different quotes, several different ways (since my family has 4 cars), and she always responded in a timely fashion. In the end, and with Karen's very helpful suggestions, I was able to get a much better policy at a slightly better cost. I was delighted! Thank you very much Karen for the great customer service!
Thank you Heather McIlwee for your awesome and fast service. Highly recommend you and your company to anyone.
Contacted Va Beach office to make payments over the phone. Rhianna Fanning assisted me with everything I needed. She was very professional and made sure I had taken care of all payment due at the time. Thanks for the great job.....
Thank you, Karen! Karen has been so helpful over many years. We have multiple policies and she does a great job explaining any questions I may have. We have been very happy with the customer service at the Mayo agency.
Jennifer E did it again!!!! Professional, Efficient and Friendly service is what our business has always received from Mayo. Thanks
Jenn, Did a great job of taking care of my mortgage company's request for proof of flood insurance. Thank you
Karen really helped us out on our home insurance by giving as much personal time and effort as she did! Thank you!
Fast and easy service. Best quotes around.
Karen McKee is awesome. I can call her at anytime and she responds to emails within the hour. Best agent i ever had who handled my insurance. And she actually cares. Craziness.
Excellent service!
Jennifer/Jenn - Thank you for your prompt services. I appreciate the great customer service.
Thank you so very much the efficient and friendly service providing COL's to us. When dealing with contract negotiations, timeliness is always a plus.
Elle Hatton and Jennifer Eason were very helpful and knowledgeable about our policy and answered all my many questions.
I correspond with Cindy every month and she has been a blessing to me. It is all ways a pleasure to speak with her on the phone. She is very professional and I am so bless to have her as our customer Representative. She is truly an access to Nationwide!!! Thanks a again for your support.
Jennifer thank you for the quick response for the document I needed to schedule our meeting place. It is a pleasure to work with you.
Karen is the one & only I can honestly say answers my questions and goes above & beyond. So happy I got her as my agent. She is TOPS!!!!!
Thank you Sabrina for making my first contact such a pleasure. I was very nervous and you made me feel at ease and you were very professional. Thank you again.
Thanks to Jennifer and Candice for their prompt response to my request for an updated Certificate of flood insurance covering my condominium.
Thanks to Sabrina and all others, for the hard work and dedication!
Penny has been my insurance agent for over 4 years now. She is wonderful! Every time I call or need her guidance; she is there with an answer, quickly! I appreciate Penny so much!
Thank you, Karen. Normally insurance is a big cloud of smoke surrounded by mirrors, but Mayo agency and Nationwide take most of the mystery out of it. Karen provides excellent customer service and the answers to my questions and advice that saves me money. Thanks again.
I greatly appreciate all that Cory and his team does to handle a variety of insurance needs for my family, always being friendly, helpful, and responsive!
Dana Dubois has been responsive, thorough and helpful with our insurance issues. It is a pleasure to work with her.
Elle Hatton is the all-time best. Always expedites my Certificates of Insurance to my builders so I can keep working.
Elle Hatton did an outstanding job in helping me! She is polite, knowledgeable, and provided what I needed in a timely fashion. Elle went over and above in helping me to resolve an ongoing issue. Thanks again, Elle!
Dana Dubois and her staff for many years have met all my insurance needs. They have always been quick to respond when I needed their expertise and guidance. Customer service and attitude are above the rest.
Sherri McCrickard always takes good care of me and my insurance needs. Thank you, Sherri! And thank you, Nationwide.
Mever Lee has made my experience with Nationwide Insurance absolutely Wonderfull, Smooth and Pleasant. She's always a joy to talk to, and makes business feels like fun, and not just a work task. Thanks for all you do Mever!!
So thankful to have found the Mayo Insurance Agency and Karen McKee-Amato. Karen was incredibly responsive and knowledgeable. She was the calm in an otherwise chaotic transaction. She made sure all our needs were met and was a true advocate for us. Karen's the first one we will call for our next transaction!!!
The Mayo Team is wonderful. From Todd, Karen, Jennifer and I know I am missing others you all are the best. You always take the best care of our business and personal insurance needs. A big thank you to everyone.
Candice & Cory always go above and beyond with our 50-100 properties we have insured at any given time.
I work for a association management company and generally bug Jennifer about once or twice a week for insurance certificates. She always responds instantly and takes care of my requests. Thank you!
Rhianna Fanning I'm very happy with Mayo Insurance. :} Don
Jennifer was very helpful and responded very quickly. She provided great customer service.
Shawn gives excellent customer service. She is one of the reasons we have been with Nationwide for almost 20 years. She is pleasant & hospitable. And if she doesn't have the answer, she is forthcoming with that & gets back to us in a reasonable time. She checks rates & supplies necessary updates. We enjoy her. Keep her. She's a golden ticket!
Karen always does a great job for me.
Karen was most helpful in handling my client's insurance transfer. She contacted him and sent he and I the necessary information. it was quick and seamless. Thanks so much, what a pleasurable experience.
Penny has always been my go to person when I have an insurance issue. We utilize Nationwide with our homes and business. Penny is always there with fast and curtious service. She always treats me with respect and addresses my concerns. You and I are fortunate to have her on "our side".
Karen is probably the best person I have ever worked with. Knowledgeable, and intuitive. Also a very nice person, not just an agent. I have been a Nationwide customer for over 50 yrs. She should have her own agency. I have auto and homeowners policies. I thought Pete was great, and Karen is equally. Thank you Karen Amato - Dennis Holland
She is so quick to get my COI requests back to me and is always happy to help me whenever I have needed assistance. Who knew one of the perks of my new job was getting to deal with such a great person!!
Karen is such a delight. She’s always helpful in answering any questions I have and goes out of her way to explain any insurance jargon I’m not familiar with. Karen is also quick to call me back or respond to my emails. We’re very pleased with Mayo Insurance and Karen is a great asset to their team!
Jennifer Eason is outstanding! She responds so quickly to my requests and keeps working diligently until the issue is resolved. I can't thank her enough for her excellent customer service!
Sabrina Saat has been a great help to me with our insurance concerns. She is quick to respond, efficient and a pleasure to work with. Thank you Sabrina for all your help now & beyond.
Elle was amazing! Quick response and fantastic service. Elle was able to get my BR policy binded in record time and kept me in the loop for the whole process. Thank you Elle!
I can always count on Penny to help me with policy related concerns, claims questions and general insurance information. She is a great resource and I am thankful to be able to reach out to her. She responds quickly and always spends time to get me the answers I need. Thanks Penny.
Sabrina Saat has been absolutely wonderful in keeping me up to date regarding a very challenging renewal process. I work for a Lender and timely, accurate information is critical to our success. I know I can always count on Sabrina for a quick and thorough response every time I need an update!
Jennifer is extremely thorough and knowledgeable and her response time is very fast.
Karen provided a level of communication and customer service that was outstanding. She outlined the steps in the process, told me where we were in the process, executed and then followed-up to make sure I was clear on everything. Even more important was the fact that I felt like she was truly working for me and not just going through the motions. I can't thank her enough.
Any contractors that need assistance with insurance, (general liability, workmans comp) contact Elle Hatton for excellent service. Elle helped me for four days to find a workmans comp policy that suited my company and guided me through the process with ease. She is exceptional at what she does and I'm fortunate to have her on my side.
So appreciated Elle today!! She straightened out some confusion concerning my policy and did it with a great attitude. Thanks Elle!
Candice Carouge is an exemplary insurance professional. She assisted my husband and me with a very complicated insurance portfolio and a house on the water that nobody wanted to insure. She was our "anxiety transference" professional. She shopped it - and closed the deal on a bevy of insurable interests, helped us through the paperwork and simply - took the load off of our plates and presented us with a much simplified insurance profile. She is a pleasure to work with and always keeps you in the loop on her progress with the bids and placing with each carrier. After our great experience with Candice - we felt like we had known her a long time - and a great amount of trust was built and delivered in a relatively short period. Thank you!
The service provided by Dana has, past, present and future, been exemplary in all matters and this is not a short period of time. Great job young lady..
Karen McKee- Amato, is a WONDERFUL agent! She knows her business and is very personable. She takes time and patience to make sure you understand what she's explaining to you. My husband was with another insurance company, and was apprehensive about changing. After meeting and talking with Karen, he was convinced changing to Nationwide is well with the effort. It's good to feel you have some one who is really in your corner when it comes to business. You don't feel you're just another face in the crowd.but rather, you're the only pupil in the class, being given undivided attention. Now, my husband looks forward to working with Karen as well.Thank you Karen!
Penny has been extremely helpful in getting me through wickets of trust paperwork to get insurance policies re-titled to my relative. Hope underwriters agree. Thanks to you for letting her help me. Look forward to continued association with Mayo Laskin Road.
Couldn't be more pleased with Elle Hatton. She is exceptional and has went out of her way to expedite my workmans comp inquiry.
Thank you so much Karen for the exceptional service that you give. Karen is always very professional and polite. Whenever I call or email she makes me feel like I am her only client at that time. You are truly an asset to the Mayo Insurance Agency.
Karen McKee-Amato took time to serve us in the best way. She offer us her knowledge and time. Exceptional service.Thank you Karen.
Karen at the Virginia Beach location has always been so prompt in responding to me, and makes my insurance coverage hassle-free! Thanks Karen!
Spectacular service from Jennifer Eason as well as Donna (sorry, don't know Donna's last name). Great turnaround time on a COI request!
Our experience with Elle has been only outstanding. Entering our second year of coverage we can only say her dedication and commitment to our company has been as professional as one could hope for.
Thank you Dana Dubois for your help in updating our insurance.
Karen McKee-Amato was a pleasure to work with. She helped me find a lower rate auto insurance. She was informative and obviously knows her job well. Mayo insurance agency was recommended by quite a few people on the Nextdoor oceanfront forum. After meeting Karen, I can see why there were so many recommendations. She made shopping for insurance a whole lot easier and that’s what’s important!
Jennifer Eason was wonderful. She was so helpful and professional and got the documents to my bank the same day. I wish the people at the bank we were working with had been so efficient and helpful.
Karen has consistently provided quality service regarding my insurance needs. I would not have cancelled this insurance if I had not found a cheaper rate. If I ever need a quote again I will contact Karen at Mayo in Virginia Beach. Thanks.
Jennifer Eason was very polite and professional. I needed a COI in a hurry and she provide it. So thank you so much Jennifer.
I have been working with Mever Lee for many years. She is always kind, understanding, very helpful and very knowledgeable on our policy concerns. She gives more than just expected service. She takes the extra initiative to make my life easier; and it is very much appreciated.
Way to go, Dana! I no sooner spoke with Dana Dubois on my phone in the kitchen and walked to my computer room to open my email, that I discovered her response.. What an immediate service!
She always has a pleasant attitude and responds quickly to any and all requests we send her way!
Thank you Jennifer!!!
Doris SAVED us late on a Friday when she could have been on her way home! She stayed to complete an urgent auto insurance application so that my son could start a long commute back to school in VA. She was efficient, eager to help and made sure she stayed with the call until we had a policy in place. THANK YOU DORIS!!
Laura is such a nice person and so easy to work with. Even though we only speak with each other occasionally, each time it feels like she is a friend that we see everyday. And besides that, she is so thorough and on top of everything. It is a pleasure to work with you Laura and we look forward to many years.
I usually work with Dana and highly recommend her! She’s such a sweet lady and so helpful! She takes the time to answer all my questions and to review my policy to make sure it’s the best policy for me.
Thanks to Dehdra, for her quick and informative response. I have alway had good experinces when I have needed support.
Thanks Penny for all you do for us.We have been working with Penny for many years. All of our property insurance is with Penny.I think its really important to have a person you know answering your questions. She answers all my questions (a lot of questions) very quickly and accurately Especially the tough questions....claims. Ugg.... Thanks Penny
Shawn has been assisting my family for many years. I am very impressed with her knowledge and desire to assist and have recommended her on numerous occasions. I believe she is a true asset to the company as well as to the customers she serves.
Ms Eason provided quick and reliable service. She turned around my request to forward insurance to my mortgage within 24hours and promptly notified me once it was accomplished.
I find Dana one of the best agent in the business. She is a five star person. Thank you Dana.
Dana was the best. She answered all my questions in a very timely manner making it easier for me to make a policy change. Thanks again for your excellent and VERY professional service.
Karen has been our representative for 4 years. She has been a tremendous help and has always made sure we were taken care of. We have had one home and four vehicles through Nationwide. Karen always gets back to our calls and emails very quickly and has always made sure we were covered.
For many years now, Doris has done an incredible job taking care of the insurance needs of our extended family. Whenever we have a question there is no doubt she'll be quick and thorough in her response.
I just want to say: Karen, you are the absolute best. You, Todd, and Mark literally saved my life and help me out of a giant predicament. I can't thank you Karen for all my phone calls and emails and putting up with me. You were so nice and awesome. You the real MVP!!!!
Elle Hatton was helpful, answered my questions efficiently and made the policy change easy for me. Thanks
Karen was so prompt in handling some problems I had with my account. She is a delight and very professsional. From now on I will only have Karen handle my account. Thank you Karen
THANK YOU FOR OUTSTANDING SERVICE MEVER
Would like to thank Ms.Eason for her VERY professional service she provide me.
Shawn has always and continues to be prompt and knowledgeable. Always a pleasant experience.
Doris Rice is Awesome! She is quick to respond and has done a fantastic job with our homeowner and car insurance. I highly recommend Doris! Superb customer service.
Ms. Cindy Kelly has been a God send to me and my family my insurance would never get paid on time or I would have been cancelled long ago if not for Cindy every month She contacts me by E-mail or phone to tell me to pay my bill I am very aware that she has better things to do but she takes the time to keep my insurance needs up to date.My wife always took care of the bills and after she passed I was lost in so many ways and thats where Cindy comes in and because of her kindness my bill is always on time now thats service so Thank you Cindy for caring and going above and beyond.
I have been working with Doris Rice and it has been such a positive experience. Doris has gone above and beyond to help me.
Karen-McKee-Amato Is one of the best people I have ever delt with!!! She went above and beyond with trying to help me out. I would definitely recommend these people.
Just had three specific requests for COI updates land on my desk. Immediately reached out to Jennifer for assistance. I came back to my computer after lunch, and saw PDFs filling up my inbox. She's the best!
Karen has been our agent for many years, she always is willing to help us with all areas of our insurance both cars and home coverage! As always Karen gets a ten from us for her awesome customer service! 😊
Shawn Conlogue provided awesome service by helping us find a home owners policy with a better premium rate and coverage to fit our needs. We appreciated her expertise and prompt service during this process. Her friendly and efficient manner was refreshing. Shawn was a great insurance agent to work with.
Our business really values the service that we receive from Mayo Insurance Agency. They have a personalized approach that makes their agency stand out. Our representative, Eliana is amazing! She is always available to assist, provide guidance and to ensure the we are properly insured. We truly appreciate all that she does to handle our insurance needs.
I've been with this nationwide office for over 25 years and have always had GREAT service. Shawn Conlogue is very knowledgeable and will answer your questions right away. You can't go wrong with this office!
Penny is always helpful. Penny always handles our needs in a timely manner.
Karen is such a great detail gal and such a asset to have on our team for our families insurance needs. I love how she takes the time to make sure you understand all the line items on your policy and is helpful in which areas one can save costs too. She takes care of all our personal insurance and also now takes care of all the insurance needs of our adults kiddos. Once you kids are adults it is so special to know that someone like Karen is watching out for their best interests with their insurance needs. THANK YOU KAREN for taking care of ALL my family so well.
Candice Carouge has been amazing. She responds quickly and has taken care of each question efficiently and pleasantly. Thank you so much!
THANK YOU Karen-McKee-Amato for fast response to our request. Your customer service skills are excellent.
Thank you Mever for finding my family a better premium rate for our homeowner’s policy.
Nancy Jean has been our agent for over 20 years she will be dearly missed. Rhianna has always been very nice taking care of us paying our policies. Thank you Mayo Agency.
Shawn was so great to work with. She got with Hagerty and got my hot rod insured quickly at a great price. I will definitely ask for her for all my insurance needs!
Dana was awesome in helping me with what I needed! She went above what i expected in helping me! She is never anything but helpful! Thank you Dana! I am glad you and Mayo Insurance take care of me! You are always on my side!
Karen McKee-Amato has always been very helpful. My son was in an accident recently and not only did she thoroughly answer all my questions, but she was also very comforting during a stressful time.
Wanted to let everyone know that not only does this company have great rates, the customer service within this company, is impeccable! Karen Amato of Va Beach.. always goes above and beyond her duties to help in anyway she can. I really want to let everyone know she's a wonderful agent and resolves any issues, If I ever do come across one, the issue is ALWAYS resolved momentarily. Great Job Karen for all you do and taking pride in your job. God Bless!
KarenMcKee-Amato is an outstanding member of your team!! Always prompt with answering any questions or concerns, and always super thorough with me. Thank you Karen!! Your the best!!
I have been with the Mayo insurance group for about twenty five years now and I have always had excellent and efficient personal service.
For the last many years I have had most of my dealings with Sherri McCrickard and I have always found her to be most helpful and knowledgeable regarding my needs. It has always been my pleasure to talk with Sherri, I feel like a person and not just a number. It is because of staff like Sherri that customers stay loyal to Nationwide.
Thank you.
I have read most of the reviews previously entered for Karen and I must say that all the of them precisely describe every time I have interacted with Karen. She is perfect. Thank you Karen. 10/15/18 Mark Hanlon
Donna has been very helpful is getting the coverage needed for a large HOA. Very efficient and professional.
We have the peace of mind knowing that Jennifer has always been a part of the solution, and never part of the problem. When our clients drag their feet to the last minute and suddenly need specific COIs in order to buy their A/P Dept more time, Jennifer strikes back with "see the attached COI." #micdrop
I am so very impressed with Jennifer Eason. She has been prompt, incredibly helpful and so very personable. She sets an outstanding example for those around her!
I have always had great service from Nationwide. They have always been very helpful and courteous.
Thank you Penny McGroarty. You seem to stay a step ahead of me in saving me money. I appreciate your help and advice. Outstanding service!
Thank you Jennifer Eason for your efficient service. You have done an outstanding service for our company.
This isn't a product review, this is a service review.
Dana Dubois is a FABULOUS asset to Nationwide, I work at Nationwide's service center and had the pleasure of working with her this morning.
Thank you Ms. Jennifer Eason for timely replies and a great attitude! 🙂
Cindy Kelley is a great asset for your company. She made it very easy to make my payment and she was also very courteous.
We have moved away and so no longer will be with Nationwide. Karen has been a great help to our family for all the years we have been with the Mayo agency and we will sure miss our awesome agent. Thank you so much Karen
Thank you Dana for your help in reviewing my homeowners and auto policies. I appreciate your suggestions and friendly service!
Thank you Jennifer Eason for your prompt service for the COI. We appreicate your help.
Eliana does a terrific job handling my unusual insurance issues. She is a great help.
Thank you Rhianna Fanning for your friendly and efficient service.
Mever is an asset to your agency. She is great! Be glad you have her.
Karen has always been great dealing with on all aspects of the insurance process. Karen reallly takes the extra steps to make sure that we are taken care of. She makes it worth being insured with Nationwide.
Dehdra, thanks for the help you are giving me on securing flood insurance on my second property. Your help is immeasurable. It's because of you that I am changing my other home owners policy from a competitor to Nationwide.
I spoke with Elle today for the first time. She was extremely polite and personable. Elle quickly handled my issue in a very professional way. I am very impressed!
Jennifer Eason provide a quick response to my request for an insurance certificate. Great Job.
Thank You.
Candice Carouge was extremely professional, courteous, efficient and helpful when she responded to my inquiry about my policy; providing me the documentation I needed in a timely fashion. It was a treat dealing with such a competent individual. Thanks again Candice.
Cindy Kelly, thank you for remembering. Have had nationwide for ever it seems. I don't think we could have found a better company to deal with. Keep up the good work.
Thank you Jennifer Eason for taking care of my request so quickly!
I want to give Eliana Delgado a giant thank you for her exceptional service while helping me to obtain Workers Compensation for my company. It is so greatly appreciated. Thank you once again for all your help!
Thank you Jennifer Eason for your prompt service in getting my COI to my clients without delay. It is very much appreciated.
Rich
She knows where we are coming from and even knows what we are thinking of before we ask her. She makes all the information easy to understand and gets it out to us immediately and never makes you feel like you called with an annoying question. Thank you Karen.
Jennifer Eason executed speedy and AWESOME service in regards to faxing over necessary paperwork to my mortgage provider. She told me I'd receive a confirmation email after she handled the situation and surprising I received the email before I even made it back home which was about a 15 min drive. Thanks Jennifer for the quick response and I wish you nothing but the best!
Karen McKee-Amato is awesome! She's always very helpful and quick to respond with any questions I have. She's my go-to person at Nationwide for car and home policies and anything else we need.
Karen Mckee-Amato is incredible and really will go above and beyond to make sure you are happy with your policy and have full understanding. She is great to work with.
Elle is the second best agent ever. Very helpful, second only to the wonderful Sabrina. Very helpful agency in helping me with all of my insurance needs. Thanks!
Amazing response time from Jennifer Eason! Thank you
Life can have challenges and it helps in those times to have a solid person and team working with you to work through them. Thank you Karen McKee-Amato, you did so much and continued to try to get me covered. In the end all your effort and experience paid off in getting my first home insured. Thank you for everything.
My family and I have used Mayo insurance agency for over a decade , and they have never let us down -
From Auto to homeowners to renters , they are always there to help and answer all my questions . They even covered us with a cross country move ... I was so confused on how that worked when you pack up your whole house and ship it 3000 miles - but they knew exactly how to keep us covered !
Karen is always available and there to help when I need her - I appreciate having someone I can call and speak to without dialing a 1-800 number and getting a different person every call and having to explain my situation each time - Karen always remembers our situation and is always there to make a reccomendation.
Thank you Mayo Insurance !
Karen McKee-Amato has been a tremendous help to me on several occasions. Both with my auto and homeowners policies. Today was no exception, she assisted me quickly, answered my questions, gave me options and took care to ensure all was to my liking. I have enjoyed a long and most pleasant relationship with Mayo Agency, and see no reason to go elsewhere. Great customer service. Thank you, Karen.
I really appreciate Elle Hatton's time and research on some Condo Association Flood policy questions I had. It's good to know that our mutual clients are so well taken care of !!
I appreciate Jennifer Eason's swift response to my request for a copy of flood insurance for a condo association. Your helpfulness and consideration allows me to help someone else.... and on down the line.... 🙂
Penny McGroarty was so helpful to us in our changes in our automobile insurance. She was a pleasure to deal with.
Dana: Thank you for services and meeting all of my needs. you are a five star agent.
Karen thank you for always being there when I need your help. You are the best
Thank you Jennifer Eason for your prompt response sending an updated COI for one of our Vendors who is your client.
Donna Jones was very prompt in getting back to me on questions I had about my homeowner’s and it’s rising costs. Nationwide is fortunate to have her as an employee.
Penny McGroarty has been very helpful dealing with all my insurance needs.
Someone hit my husbands truck on the interstate so who’s left without a car but me the wife, because his job is much further than mine. However nationwide and Shawn from the Harbour View office is always on my side! Thanks Shawn for always taking care of my rental property needs and my car needs! I truly would be lost without you!
Penny !! Great service !!!
Dana, you were very helpful in making me decide certain thing. I appreciate your help
Me and my husband just love this company the people are just so friendly I would not go nowhere else
We are loving the communication timeliness with your crew. Jennifer fired back a response within 4 minutes letting us know she's taking the lead on our behalf. Call Guinness, we're setting records over here!
Karen McKee-Amato has been like a mom to me now for severa year in working with her for my car and home insurance needs. I never would have imagined I would have developed such a close relationship with my insurance agent, but she is so warm and kind when it comes to dealing with my questions and concerns that it truest makes me feel she is working with me as a close relative. I almost chuckle on the inside when I get pamphlets in the mail to switch car insurance companies because you couldn’t PAY me to switch because I could never in a million years find another KAREN!! Thank you so much for all of your hard work and love for what you do and your clients -day in and day out-
Thank you Shawn as usual you were polite, and efficient.
Karen McKee-Amato has been so helpful to me in dealing with my parents insurance. I have been helping my Dad with his bills and Karen has been excellent. She is extremely professional, kind, and knowledgeable. In addition, Karen is very quick to respond to my emails and phone calls. Your Company is very fortunate to have such a dedicated employee. Thank you again Karen for all your assistance. Sherry Scott
Karen McKee-Amato was superb in her very timely response to my displeasure in seeing a substantial increase in my car insurance bill. She suggested a number of actions I could take to reduce my bill. I followed thru on all her suggestions and was pleased with the end result.
I like Karen's "can do" attitude. She always finds ways to help me and all her clients. Thank you Karen.
Thank you, Jennifer for your promptness in handling our request for a COI. I appreciate all your work.
Thanks to the entire Mayo team for their professional and friendly service surrounding our insurance needs over the years.
Had a serious problem and Penny was not in so Karen helped me to the fullest extent with so many changes to be made. Respectfully request that Mayo, update my files at least once a year as these changes made today were quite serious to me!!!! Keep Karen, she is great!!! PTL
Candice was able to do the impossible in finding quality insurance at a reasonable cost. For half the previous cost in a coastal region in a high priced home. Thanks for all your research.
Thank you Karen, great service!
Jennifer's attention to detail, paired with her prompt handling of our requests, is top notch. Can't thank you enough!
Thanks Laura for taking care of my cancellation.
Handled my request with one phone call and provided documentation of the change I requested.
Super!
Thanks Jennifer Eason for always getting our COIs requests sent out to clients with lightning speed!
Thank you Cindy Kelly for your support in my time of need. You were very thoughtful and very professional and showed great concern for our needs. Again thank you and may God bless you. James E. Banks
Always happy with the service I receive from Penny...Todd surely knows he has a jewel
Thanks to Kayla for the surprise birthday greeting. Thanks as well to Karen for her outstanding service.
Penny, In all my years of dealing with car insurance professionals (50 years), I have never had the caring service, the calming spirit when someone backed into my new car, nor the quick and effeciency and follow through as you have demonstrated. All you work with will be well served.
Cindy treats me so special every time I come into the office. She makes me feel as if I am the only customer the company has. THANKS Cindy.
Thanks Donna, for always going the extra miles to make sure we are taken care of. You are great!!
Needed renewed flood insurance for my condo complex forwarded to my mortgage company and Jennifer and Kayla made sure it was taken care of promptly on a Friday afternoon. If the office would send the renewals to the mortgage co. every year automatically instead of me having to call after the bank notifies me the old one expired I would give them 5 stars.
Karen did a wonderful job helping us navigate a new auto policy and umbrella policy! We have been a Mayo client for 20 years but she was able to give our policies a fresh set of eyes and align it for our current needs! Thank you Karen!!
Sherri McCrickard has always been First class in dealing with me and my wife with our Insurance needs. She is friendly, courteous and well informed. It’s a pleasure to do business with her. We’d recommend Sherri to all our friends!
Candice was so quick to respond and help! I had a response from her and my request was complete within minutes. Thank you Candice! The Mayo Agency team is outstanding!
WE LOVE KAREN MCKEE!!!!!!!!!!!!!! We have had a number of "odd" scenarios come up over the years and she has helped and guided us thru them all! WE LOVE HER!!!
Thanks Donna Jones for taking such good care of my insurance needs and for following up with me, when I forgot to sign some documents! I appreciate your attention to detail.
Candice was very helpful and got back to me in minutes with an answer to my question.
Sherri McCrickard is very helpful, efficient, thoughtful, and responsive. I appreciate how she helps me think through new insurance options. Thank you!
I couldn't be happier with the services Mayo insurance provides. Everyone there is stellar in taking care of my insurance needs.
Donna has been extremely helpful in looking at different options for my homeowners insurance. Great customer service, a rare thing these days!
Karen Mckee-Amato always goes above my needs.
I was able to do my annual review in minutes over the phone and renewed my Flood insurance also.
Ask for Karen if you need insurance at the Mayo agency.
Mayo Agency is Awesome.
Penny always promptly responds to my calls and is most helpful with all my insurance needs.
Though I do not live in your area, I was working with Penny on a current client of yours who is moving back to Indiana, Penny was awesome. Being in the industry it was so refreshing to work with someone who knows what a client needs. So big shout out to Penny for all of her help in making the move for Carol go smoothly.
Jennifer Eason did a fantastic job unsnarling my flood insurance issues with my new mortgage company. She was efficient, courteous and so very helpful!
Karen McKee-Amato, Agency Representative at the Mayo Agency on Laskin in Virginia Beach was more than accommodating during a very difficult time for me. She went above and beyond to get me answers which greatly put my mind at ease while relieving a great amount of stress!
Karen thank you so much she is truly a professional and will do anything she can to help you get covered very quick and no difficulties if you need insurance please get it through Karen!!!!!!!!😁😁
Elle Hatton has done an amazing job handling my crazy requests with professionalism and speed. She is such an asset to the agency.
Susan Zell
Never remember getting birthday emails before, but Cindy Kelley of the Mayo agency did.. Kind of cool in my opinion.. .Thanks...
I spoke with Jennifer about needing proof of flood insurance for one of my rental properties.. She had the information to my lender within a few hours. Jennifer is the best!. .
Jennifer's turn around on our COI requests has been top notch! Keep up the awesome work!
Karen has been an outstanding agent for the four years we have worked with her. She is always willing to help us out and ensure we get the best out of our policies. She is very approachable and down to earth. Such a great person to work with. Thank you for all the help you have given us and we look forward to the continued support.
What a great quote for Car Insurance for my wife and I. I do need to review and get back to you but truly appreciate the work put into the quote. Thank you!
Thank you Jennifer Eason! You are such a pleasure to work with! You respond so promptly and you're so kind.
Thank you Karen, As always extremely professional and nice. Makes dealing with insurance issues pleasant. I am happy you are on my team.
Thank you Penny....
You are FANTASTIC.... Before you took the time to sit with me I didn't know what I was going to do. People like you is what makes a business run so smoothly. I'm so very glad you were there and The Mayo Agency should be too.
Elle made our life way smoother!!! We are thankful to have her on our team!!
Karen has been a great addition to The Mayo Agency. She is very knowledgeable and always responds immediately to questions etc..She is conscious of cost and works to give her clients “ the Best bang for their bucks”
Karen worked very hard to find the best value options for car insurance. Even though this was a busy post-holiday time, Karen took the time to research and present the best options for a needed change in auto policy. She also explained each option, and provided her experienced opinion, to help me choose. She went above and beyond any service level I could have expected, and I am very grateful.
Thank you very much Heather. Very fast and clear response. That' why I stay with you for so.... many years...27
Jennifer is fantastic!! I requested a certificate of insurance today (the eve of a holiday weekend) and didn't expect an answer until Tuesday. Much to my surprise, I got a response AND the certificate almost immediately. Thank you so much for your quick response. You are AMAZING!
Donna has been so helpful in quoting insurance rates for my new purchase. She provided prompt detailed information so that I can make a decision.
Dana, Did a very good job for Nationwide and the 1972 Ford Bronco insurance that I have now with Hagerty.The insurance policy was much needed. Thank You
Penny, my request for a copy of my boat policy was responded to promptly and as usual courteously. I cannot ask for more.
Karen is knowledgeable, cheerful, and very service oriented. I’m happy that she has our account!
Sherri was so helpful when we needed renter's insurance on short notice as we sell our home and transition to a new location! The entire process was easy and efficient, in part because Laura had also made notes in our file during an earlier conversation last week. What a great team and fantastic customer experience!
Jennifer, I would just like to thank you for the excellent service you provided me. Your speedy response and courteous manner in which you handled my situation makes you a great asset to the company. Thanks again.
Jennifer Eason really came through in the clutch! Definitely one of the best Certificate Specialists in the game!
Elle is always on point. Thank you for all you do!
bEbLeSsEd
Thank you Jenn for getting evidence of the renewal of my condo's flood insurance out to my lender so quickly. I appreciate your service..
Karen McKee - Amato was so helpful in resolving a mix up on my policy. She researched and provided detailed information so that I could make an informed decision. And she always does it with a smile.
Karen McKee- Amato goes above and beyond exceptional customer service to help her clients and to make sure they are comfortable and understand every detail about their policy and or claims if one is needed to be file. I wanted to truly take time to appreciate everything you have done once again for me and my family. Thanks KAREN! Keep up the great service!
Jennifer Eason was Great!! My request for a Certificate of Insurance arrived quicker than expected and was exactly what I needed. 5 Star service!
Kayla Dobos is an awesome, she is always cheerful and happy to help. Thanks Kayla for all your help as usual.
Charles Davis, CEO Next Step Medical
Ms Shawn Conlogue was very professional and polite. This truly mean a lot as a customer. Good customer service is very hard to find these days and she has exceeded my expectations.
Heather was great! Super fast response time and she put my mind at ease. Guess that's why I'll stay with Mayo to insure my new home after we lost the previous one to fire.
We appreciate how quickly you help us with any questions throughout the years.
Jennifer is always quick to respond and very helpful in getting our certificates of insurance sent out. Thank you so much for always being so helpful. It is greatly appreciated!
Donna Jones was very professional and polite. She also was very fast at getting what I needed done! Will recommend her to others.
Thank You Jennifer!
Jennifer sent me evidence of insurance within 12 hours of my request! Excellent customer service!!
Karen handled my policy change in a quick and professional manner. She was interested in helping to resolve my concerns and make changes on the spot. Thanks
Thanks Penny! Penny has been our contact person at the Mayo agency for many years and we couldn’t be more pleased with the service she has provided. She has seen to our questions and concerns in a very prompt and professional manner. We look forward to working with her for many years to come! Thank you, Penny!
Very nice, easy, and quick!
Service is key and Jennifer went out of her way to make getting a Flood Insurance certificate to our lender easy. Thank you Jennifer
I just wanted to take a few minutes and thank Donna of Mayo Insurance for all the help she has provided us in the past 10+ years. We were very happy and satisfied with her and the team. We were sorry to leave the team and agency. Great service provided. Thank you Todd and Donna.
Donna continues to be very prompt in responding to email questions and follow-up with providers. She represents your company in an outstanding way. Thanks Donna!
We're in the depths of renewal period. However, Todd's team of Heather and Jennifer are knocking our requests out of the park. Very helpful, and responsive. You make our lives easier, and we truly appreciate your hard work!! Keep up the great work! - Ryan
Karen Mckee-Amato ,thanks so much for the help.
I had an urgent situation regarding a certificate of insurance that would have affected the sale of a unit for one of our homeowners. Jennifer Eason was fast, efficient, and helpful in getting me what I needed to take care of the client. Thanks Jennifer!!
We recently needed to replace the insurance on on our son's vehicle. Not only had he relocated to another state but, as a result of a poor driving record, he had to be removed from our policy. With the assistance of Sherri McCrickard, we found an agency in his new locale where we were able to arrange auto insurance for him. Sherri went beyond the call of duty not only by providing the new agent with vehicle details but by assisting in the preparation of our eventual application to apply for new registration/plates at his new address. Sherri does a great job in handling customer-facing challenges not to mention providing over-the-top "back room" support. She represents your Company in an outstanding manner.
Todd, please thank all your staff for the great service provided. - Pam
Giving thanks to Dana for her assistance,
Shawn Conlogue is very helpful and does it with a pleasant manner. It is hard to find good people in the service business. Wishing you much success in the coming year. Thanks for your help. - Jerald
Elle is quick, efficient, and her customer service skills are top notch. It's always a pleasure working with people who respond quickly and efficiently.
I have always been pleased with Dana'a service and professionalism. She makes us as the customer feel as though we are important to your company. I have been served by her for many years and she is part of the reason I keep coming back.
l have been very pleased working with Elle this year. She has been so responsive and easy to work with. She has made this years insurance experience so easy. I look forward to working with her.
Karen is outstanding!!, she has been wonderful in assisting me with my mom insurance needs, I told my mother- in- law about her and the company and now she is a client, great customer service is everything especially when you feel like family and not just a policy.
I truly believe that Sherri, was sent by God to assist me In making my insurance experience as easy as possible. I really appreciate her. I thank you dearly to have provide me with such an helpful person.
To God be all the glory. Jesus is King..
Karen is a great asset to the Mayo company. She is fast and efficient.
Penny McGroarty is fast.
Penny insured my new used-car very quickly. She is an asset to the Mayo company. She is on top of the insurance field and stays informed of new updates. I am very happy that she is my agent.
Kirstie, and the Todd Mayo group, are simply the best team for providing exceptional service. Thank you Kirstie.
Nancy McHugh, has always been more than accommodating. She makes every interaction better. I know I can call with a stupid question and she always gets me back on track.
Thanks Nancy, You rock out loud!!!
Almost instant service, wonderful!
Penny McGroarty consistently goes above and beyond to provide superior customer service to her insureds. The Mayo insurance agency has insured me and my business for years and Penny is a big part of the reason I have worked with them for so long.
Sherri McCrickard was on top of her game as usual. Great service and she really explored all options to help me save money and select the right coverage for my properties. Thanks as always.
Thank you Shawn Conlogue for looking out for me! Always very helpful in getting me what I need.I would recommend you in a heart beat!
First of all, let me say Karen has wonderful customer service skills and can help resolve any issues you have. I'm very thankful for everything this company has done for me and my family. Looking for an agent, call Karen. Thanks from the HATFIELDS!