Elle Hatton was helpful, answered my questions efficiently and made the policy change easy for me. Thanks

Karen was so prompt in handling some problems I had with my account. She is a delight and very professsional. From now on I will only have Karen handle my account. Thank you Karen

THANK YOU FOR OUTSTANDING SERVICE MEVER

Would like to thank Ms.Eason for her VERY professional service she provide me.

Shawn has always and continues to be prompt and knowledgeable. Always a pleasant experience.

Doris Rice is Awesome! She is quick to respond and has done a fantastic job with our homeowner and car insurance. I highly recommend Doris! Superb customer service.

Ms. Cindy Kelly has been a God send to me and my family my insurance would never get paid on time or I would have been cancelled long ago if not for Cindy every month She contacts me by E-mail or phone to tell me to pay my bill I am very aware that she has better things to do but she takes the time to keep my insurance needs up to date.My wife always took care of the bills and after she passed I was lost in so many ways and thats where Cindy comes in and because of her kindness my bill is always on time now thats service so Thank you Cindy for caring and going above and beyond.

I have been working with Doris Rice and it has been such a positive experience. Doris has gone above and beyond to help me.

Karen-McKee-Amato Is one of the best people I have ever delt with!!! She went above and beyond with trying to help me out. I would definitely recommend these people.

Just had three specific requests for COI updates land on my desk. Immediately reached out to Jennifer for assistance. I came back to my computer after lunch, and saw PDFs filling up my inbox. She's the best!

Karen has been our agent for many years, she always is willing to help us with all areas of our insurance both cars and home coverage! As always Karen gets a ten from us for her awesome customer service! 😊

Shawn Conlogue provided awesome service by helping us find a home owners policy with a better premium rate and coverage to fit our needs. We appreciated her expertise and prompt service during this process. Her friendly and efficient manner was refreshing. Shawn was a great insurance agent to work with.

Our business really values the service that we receive from Mayo Insurance Agency. They have a personalized approach that makes their agency stand out. Our representative, Eliana is amazing! She is always available to assist, provide guidance and to ensure the we are properly insured. We truly appreciate all that she does to handle our insurance needs.

I've been with this nationwide office for over 25 years and have always had GREAT service. Shawn Conlogue is very knowledgeable and will answer your questions right away. You can't go wrong with this office!

Penny is always helpful. Penny always handles our needs in a timely manner.

Karen is such a great detail gal and such a asset to have on our team for our families insurance needs. I love how she takes the time to make sure you understand all the line items on your policy and is helpful in which areas one can save costs too. She takes care of all our personal insurance and also now takes care of all the insurance needs of our adults kiddos. Once you kids are adults it is so special to know that someone like Karen is watching out for their best interests with their insurance needs. THANK YOU KAREN for taking care of ALL my family so well.

Candice Carouge has been amazing. She responds quickly and has taken care of each question efficiently and pleasantly. Thank you so much!

THANK YOU Karen-McKee-Amato for fast response to our request. Your customer service skills are excellent.

Thank you Mever for finding my family a better premium rate for our homeowner’s policy.

Nancy Jean has been our agent for over 20 years she will be dearly missed. Rhianna has always been very nice taking care of us paying our policies. Thank you Mayo Agency.

Shawn was so great to work with. She got with Hagerty and got my hot rod insured quickly at a great price. I will definitely ask for her for all my insurance needs!

Dana was awesome in helping me with what I needed! She went above what i expected in helping me! She is never anything but helpful! Thank you Dana! I am glad you and Mayo Insurance take care of me! You are always on my side!

Karen McKee-Amato has always been very helpful. My son was in an accident recently and not only did she thoroughly answer all my questions, but she was also very comforting during a stressful time.

Wanted to let everyone know that not only does this company have great rates, the customer service within this company, is impeccable! Karen Amato of Va Beach.. always goes above and beyond her duties to help in anyway she can. I really want to let everyone know she's a wonderful agent and resolves any issues, If I ever do come across one, the issue is ALWAYS resolved momentarily. Great Job Karen for all you do and taking pride in your job. God Bless!

KarenMcKee-Amato is an outstanding member of your team!! Always prompt with answering any questions or concerns, and always super thorough with me. Thank you Karen!! Your the best!!

I have been with the Mayo insurance group for about twenty five years now and I have always had excellent and efficient personal service.
For the last many years I have had most of my dealings with Sherri McCrickard and I have always found her to be most helpful and knowledgeable regarding my needs. It has always been my pleasure to talk with Sherri, I feel like a person and not just a number. It is because of staff like Sherri that customers stay loyal to Nationwide.
Thank you.

I have read most of the reviews previously entered for Karen and I must say that all the of them precisely describe every time I have interacted with Karen. She is perfect. Thank you Karen. 10/15/18 Mark Hanlon

Donna has been very helpful is getting the coverage needed for a large HOA. Very efficient and professional.

We have the peace of mind knowing that Jennifer has always been a part of the solution, and never part of the problem. When our clients drag their feet to the last minute and suddenly need specific COIs in order to buy their A/P Dept more time, Jennifer strikes back with "see the attached COI." #micdrop

I am so very impressed with Jennifer Eason. She has been prompt, incredibly helpful and so very personable. She sets an outstanding example for those around her!

I have always had great service from Nationwide. They have always been very helpful and courteous.

Thank you Penny McGroarty. You seem to stay a step ahead of me in saving me money. I appreciate your help and advice. Outstanding service!

Thank you Jennifer Eason for your efficient service. You have done an outstanding service for our company.

This isn't a product review, this is a service review.
Dana Dubois is a FABULOUS asset to Nationwide, I work at Nationwide's service center and had the pleasure of working with her this morning.

Thank you Ms. Jennifer Eason for timely replies and a great attitude! 🙂

Cindy Kelley is a great asset for your company. She made it very easy to make my payment and she was also very courteous.

We have moved away and so no longer will be with Nationwide. Karen has been a great help to our family for all the years we have been with the Mayo agency and we will sure miss our awesome agent. Thank you so much Karen

Thank you Dana for your help in reviewing my homeowners and auto policies. I appreciate your suggestions and friendly service!

Thank you Jennifer Eason for your prompt service for the COI. We appreicate your help.

Eliana does a terrific job handling my unusual insurance issues. She is a great help.

Thank you Rhianna Fanning for your friendly and efficient service.

Mever is an asset to your agency. She is great! Be glad you have her.

Karen has always been great dealing with on all aspects of the insurance process. Karen reallly takes the extra steps to make sure that we are taken care of. She makes it worth being insured with Nationwide.

Dehdra, thanks for the help you are giving me on securing flood insurance on my second property. Your help is immeasurable. It's because of you that I am changing my other home owners policy from a competitor to Nationwide.

I spoke with Elle today for the first time. She was extremely polite and personable. Elle quickly handled my issue in a very professional way. I am very impressed!

Jennifer Eason provide a quick response to my request for an insurance certificate. Great Job.
Thank You.

Candice Carouge was extremely professional, courteous, efficient and helpful when she responded to my inquiry about my policy; providing me the documentation I needed in a timely fashion. It was a treat dealing with such a competent individual. Thanks again Candice.

Cindy Kelly, thank you for remembering. Have had nationwide for ever it seems. I don't think we could have found a better company to deal with. Keep up the good work.

Thank you Jennifer Eason for taking care of my request so quickly!

I want to give Eliana Delgado a giant thank you for her exceptional service while helping me to obtain Workers Compensation for my company. It is so greatly appreciated. Thank you once again for all your help!

Thank you Jennifer Eason for your prompt service in getting my COI to my clients without delay. It is very much appreciated.
Rich

She knows where we are coming from and even knows what we are thinking of before we ask her. She makes all the information easy to understand and gets it out to us immediately and never makes you feel like you called with an annoying question. Thank you Karen.

Jennifer Eason executed speedy and AWESOME service in regards to faxing over necessary paperwork to my mortgage provider. She told me I'd receive a confirmation email after she handled the situation and surprising I received the email before I even made it back home which was about a 15 min drive. Thanks Jennifer for the quick response and I wish you nothing but the best!

Karen McKee-Amato is awesome! She's always very helpful and quick to respond with any questions I have. She's my go-to person at Nationwide for car and home policies and anything else we need.

Karen Mckee-Amato is incredible and really will go above and beyond to make sure you are happy with your policy and have full understanding. She is great to work with.

Elle is the second best agent ever. Very helpful, second only to the wonderful Sabrina. Very helpful agency in helping me with all of my insurance needs. Thanks!

Amazing response time from Jennifer Eason! Thank you

Life can have challenges and it helps in those times to have a solid person and team working with you to work through them. Thank you Karen McKee-Amato, you did so much and continued to try to get me covered. In the end all your effort and experience paid off in getting my first home insured. Thank you for everything.

My family and I have used Mayo insurance agency for over a decade , and they have never let us down -
From Auto to homeowners to renters , they are always there to help and answer all my questions . They even covered us with a cross country move ... I was so confused on how that worked when you pack up your whole house and ship it 3000 miles - but they knew exactly how to keep us covered !
Karen is always available and there to help when I need her - I appreciate having someone I can call and speak to without dialing a 1-800 number and getting a different person every call and having to explain my situation each time - Karen always remembers our situation and is always there to make a reccomendation.
Thank you Mayo Insurance !

Karen McKee-Amato has been a tremendous help to me on several occasions. Both with my auto and homeowners policies. Today was no exception, she assisted me quickly, answered my questions, gave me options and took care to ensure all was to my liking. I have enjoyed a long and most pleasant relationship with Mayo Agency, and see no reason to go elsewhere. Great customer service. Thank you, Karen.

I really appreciate Elle Hatton's time and research on some Condo Association Flood policy questions I had. It's good to know that our mutual clients are so well taken care of !!

I appreciate Jennifer Eason's swift response to my request for a copy of flood insurance for a condo association. Your helpfulness and consideration allows me to help someone else.... and on down the line.... 🙂

Penny McGroarty was so helpful to us in our changes in our automobile insurance. She was a pleasure to deal with.

Dana: Thank you for services and meeting all of my needs. you are a five star agent.

Karen thank you for always being there when I need your help. You are the best

Thank you Jennifer Eason for your prompt response sending an updated COI for one of our Vendors who is your client.

Donna Jones was very prompt in getting back to me on questions I had about my homeowner’s and it’s rising costs. Nationwide is fortunate to have her as an employee.

Penny McGroarty has been very helpful dealing with all my insurance needs.

Someone hit my husbands truck on the interstate so who’s left without a car but me the wife, because his job is much further than mine. However nationwide and Shawn from the Harbour View office is always on my side! Thanks Shawn for always taking care of my rental property needs and my car needs! I truly would be lost without you!

Penny !! Great service !!!

Dana, you were very helpful in making me decide certain thing. I appreciate your help

Me and my husband just love this company the people are just so friendly I would not go nowhere else

We are loving the communication timeliness with your crew. Jennifer fired back a response within 4 minutes letting us know she's taking the lead on our behalf. Call Guinness, we're setting records over here!

Karen McKee-Amato has been like a mom to me now for severa year in working with her for my car and home insurance needs. I never would have imagined I would have developed such a close relationship with my insurance agent, but she is so warm and kind when it comes to dealing with my questions and concerns that it truest makes me feel she is working with me as a close relative. I almost chuckle on the inside when I get pamphlets in the mail to switch car insurance companies because you couldn’t PAY me to switch because I could never in a million years find another KAREN!! Thank you so much for all of your hard work and love for what you do and your clients -day in and day out-

Thank you Shawn as usual you were polite, and efficient.

Karen McKee-Amato has been so helpful to me in dealing with my parents insurance. I have been helping my Dad with his bills and Karen has been excellent. She is extremely professional, kind, and knowledgeable. In addition, Karen is very quick to respond to my emails and phone calls. Your Company is very fortunate to have such a dedicated employee. Thank you again Karen for all your assistance. Sherry Scott

Karen McKee-Amato was superb in her very timely response to my displeasure in seeing a substantial increase in my car insurance bill. She suggested a number of actions I could take to reduce my bill. I followed thru on all her suggestions and was pleased with the end result.
I like Karen's "can do" attitude. She always finds ways to help me and all her clients. Thank you Karen.

Thank you, Jennifer for your promptness in handling our request for a COI. I appreciate all your work.

Thanks to the entire Mayo team for their professional and friendly service surrounding our insurance needs over the years.

Had a serious problem and Penny was not in so Karen helped me to the fullest extent with so many changes to be made. Respectfully request that Mayo, update my files at least once a year as these changes made today were quite serious to me!!!! Keep Karen, she is great!!! PTL

Candice was able to do the impossible in finding quality insurance at a reasonable cost. For half the previous cost in a coastal region in a high priced home. Thanks for all your research.

Thank you Karen, great service!

Jennifer's attention to detail, paired with her prompt handling of our requests, is top notch. Can't thank you enough!

Thanks Laura for taking care of my cancellation.

Handled my request with one phone call and provided documentation of the change I requested.
Super!

Thanks Jennifer Eason for always getting our COIs requests sent out to clients with lightning speed!

Thank you Cindy Kelly for your support in my time of need. You were very thoughtful and very professional and showed great concern for our needs. Again thank you and may God bless you. James E. Banks

Always happy with the service I receive from Penny...Todd surely knows he has a jewel

Thanks to Kayla for the surprise birthday greeting. Thanks as well to Karen for her outstanding service.

Penny, In all my years of dealing with car insurance professionals (50 years), I have never had the caring service, the calming spirit when someone backed into my new car, nor the quick and effeciency and follow through as you have demonstrated. All you work with will be well served.

Cindy treats me so special every time I come into the office. She makes me feel as if I am the only customer the company has. THANKS Cindy.

Thanks Donna, for always going the extra miles to make sure we are taken care of. You are great!!

Needed renewed flood insurance for my condo complex forwarded to my mortgage company and Jennifer and Kayla made sure it was taken care of promptly on a Friday afternoon. If the office would send the renewals to the mortgage co. every year automatically instead of me having to call after the bank notifies me the old one expired I would give them 5 stars.

Karen did a wonderful job helping us navigate a new auto policy and umbrella policy! We have been a Mayo client for 20 years but she was able to give our policies a fresh set of eyes and align it for our current needs! Thank you Karen!!

Sherri McCrickard has always been First class in dealing with me and my wife with our Insurance needs. She is friendly, courteous and well informed. It’s a pleasure to do business with her. We’d recommend Sherri to all our friends!

Candice was so quick to respond and help! I had a response from her and my request was complete within minutes. Thank you Candice! The Mayo Agency team is outstanding!

WE LOVE KAREN MCKEE!!!!!!!!!!!!!! We have had a number of "odd" scenarios come up over the years and she has helped and guided us thru them all! WE LOVE HER!!!

Thanks Donna Jones for taking such good care of my insurance needs and for following up with me, when I forgot to sign some documents! I appreciate your attention to detail.

Candice was very helpful and got back to me in minutes with an answer to my question.

Sherri McCrickard is very helpful, efficient, thoughtful, and responsive. I appreciate how she helps me think through new insurance options. Thank you!

I couldn't be happier with the services Mayo insurance provides. Everyone there is stellar in taking care of my insurance needs.

Donna has been extremely helpful in looking at different options for my homeowners insurance. Great customer service, a rare thing these days!

Karen Mckee-Amato always goes above my needs.
I was able to do my annual review in minutes over the phone and renewed my Flood insurance also.
Ask for Karen if you need insurance at the Mayo agency.
Mayo Agency is Awesome.

Penny always promptly responds to my calls and is most helpful with all my insurance needs.

Though I do not live in your area, I was working with Penny on a current client of yours who is moving back to Indiana, Penny was awesome. Being in the industry it was so refreshing to work with someone who knows what a client needs. So big shout out to Penny for all of her help in making the move for Carol go smoothly.

Jennifer Eason did a fantastic job unsnarling my flood insurance issues with my new mortgage company. She was efficient, courteous and so very helpful!

Karen McKee-Amato, Agency Representative at the Mayo Agency on Laskin in Virginia Beach was more than accommodating during a very difficult time for me. She went above and beyond to get me answers which greatly put my mind at ease while relieving a great amount of stress!

Karen thank you so much she is truly a professional and will do anything she can to help you get covered very quick and no difficulties if you need insurance please get it through Karen!!!!!!!!😁😁

Elle Hatton has done an amazing job handling my crazy requests with professionalism and speed. She is such an asset to the agency.

Susan Zell

Never remember getting birthday emails before, but Cindy Kelley of the Mayo agency did.. Kind of cool in my opinion.. .Thanks...

I spoke with Jennifer about needing proof of flood insurance for one of my rental properties.. She had the information to my lender within a few hours. Jennifer is the best!. .

Jennifer's turn around on our COI requests has been top notch! Keep up the awesome work!

Karen has been an outstanding agent for the four years we have worked with her. She is always willing to help us out and ensure we get the best out of our policies. She is very approachable and down to earth. Such a great person to work with. Thank you for all the help you have given us and we look forward to the continued support.

What a great quote for Car Insurance for my wife and I. I do need to review and get back to you but truly appreciate the work put into the quote. Thank you!

Thank you Jennifer Eason! You are such a pleasure to work with! You respond so promptly and you're so kind.

Thank you Karen, As always extremely professional and nice. Makes dealing with insurance issues pleasant. I am happy you are on my team.

Thank you Penny....
You are FANTASTIC.... Before you took the time to sit with me I didn't know what I was going to do. People like you is what makes a business run so smoothly. I'm so very glad you were there and The Mayo Agency should be too.

Elle made our life way smoother!!! We are thankful to have her on our team!!

Karen has been a great addition to The Mayo Agency. She is very knowledgeable and always responds immediately to questions etc..She is conscious of cost and works to give her clients “ the Best bang for their bucks”

Karen worked very hard to find the best value options for car insurance. Even though this was a busy post-holiday time, Karen took the time to research and present the best options for a needed change in auto policy. She also explained each option, and provided her experienced opinion, to help me choose. She went above and beyond any service level I could have expected, and I am very grateful.

Thank you very much Heather. Very fast and clear response. That' why I stay with you for so.... many years...27

Jennifer is fantastic!! I requested a certificate of insurance today (the eve of a holiday weekend) and didn't expect an answer until Tuesday. Much to my surprise, I got a response AND the certificate almost immediately. Thank you so much for your quick response. You are AMAZING!

Donna has been so helpful in quoting insurance rates for my new purchase. She provided prompt detailed information so that I can make a decision.

Dana, Did a very good job for Nationwide and the 1972 Ford Bronco insurance that I have now with Hagerty.The insurance policy was much needed. Thank You

Penny, my request for a copy of my boat policy was responded to promptly and as usual courteously. I cannot ask for more.

Karen is knowledgeable, cheerful, and very service oriented. I’m happy that she has our account!

Sherri was so helpful when we needed renter's insurance on short notice as we sell our home and transition to a new location! The entire process was easy and efficient, in part because Laura had also made notes in our file during an earlier conversation last week. What a great team and fantastic customer experience!

Jennifer, I would just like to thank you for the excellent service you provided me. Your speedy response and courteous manner in which you handled my situation makes you a great asset to the company. Thanks again.

Jennifer Eason really came through in the clutch! Definitely one of the best Certificate Specialists in the game!

Elle is always on point. Thank you for all you do!

bEbLeSsEd

Thank you Jenn for getting evidence of the renewal of my condo's flood insurance out to my lender so quickly. I appreciate your service..

Karen McKee - Amato was so helpful in resolving a mix up on my policy. She researched and provided detailed information so that I could make an informed decision. And she always does it with a smile.

Karen McKee- Amato goes above and beyond exceptional customer service to help her clients and to make sure they are comfortable and understand every detail about their policy and or claims if one is needed to be file. I wanted to truly take time to appreciate everything you have done once again for me and my family. Thanks KAREN! Keep up the great service!

Jennifer Eason was Great!! My request for a Certificate of Insurance arrived quicker than expected and was exactly what I needed. 5 Star service!

Kayla Dobos is an awesome, she is always cheerful and happy to help. Thanks Kayla for all your help as usual.

Charles Davis, CEO Next Step Medical

Ms Shawn Conlogue was very professional and polite. This truly mean a lot as a customer. Good customer service is very hard to find these days and she has exceeded my expectations.

Heather was great! Super fast response time and she put my mind at ease. Guess that's why I'll stay with Mayo to insure my new home after we lost the previous one to fire.

We appreciate how quickly you help us with any questions throughout the years.

Jennifer is always quick to respond and very helpful in getting our certificates of insurance sent out. Thank you so much for always being so helpful. It is greatly appreciated!

Donna Jones was very professional and polite. She also was very fast at getting what I needed done! Will recommend her to others.

Thank You Jennifer!
Jennifer sent me evidence of insurance within 12 hours of my request! Excellent customer service!!

Karen handled my policy change in a quick and professional manner. She was interested in helping to resolve my concerns and make changes on the spot. Thanks

Thanks Penny! Penny has been our contact person at the Mayo agency for many years and we couldn’t be more pleased with the service she has provided. She has seen to our questions and concerns in a very prompt and professional manner. We look forward to working with her for many years to come! Thank you, Penny!

Very nice, easy, and quick!

Service is key and Jennifer went out of her way to make getting a Flood Insurance certificate to our lender easy. Thank you Jennifer

I just wanted to take a few minutes and thank Donna of Mayo Insurance for all the help she has provided us in the past 10+ years. We were very happy and satisfied with her and the team. We were sorry to leave the team and agency. Great service provided. Thank you Todd and Donna.

Donna continues to be very prompt in responding to email questions and follow-up with providers. She represents your company in an outstanding way. Thanks Donna!

We're in the depths of renewal period. However, Todd's team of Heather and Jennifer are knocking our requests out of the park. Very helpful, and responsive. You make our lives easier, and we truly appreciate your hard work!! Keep up the great work! - Ryan

Karen Mckee-Amato ,thanks so much for the help.

I had an urgent situation regarding a certificate of insurance that would have affected the sale of a unit for one of our homeowners. Jennifer Eason was fast, efficient, and helpful in getting me what I needed to take care of the client. Thanks Jennifer!!

We recently needed to replace the insurance on on our son's vehicle. Not only had he relocated to another state but, as a result of a poor driving record, he had to be removed from our policy. With the assistance of Sherri McCrickard, we found an agency in his new locale where we were able to arrange auto insurance for him. Sherri went beyond the call of duty not only by providing the new agent with vehicle details but by assisting in the preparation of our eventual application to apply for new registration/plates at his new address. Sherri does a great job in handling customer-facing challenges not to mention providing over-the-top "back room" support. She represents your Company in an outstanding manner.

Todd, please thank all your staff for the great service provided. - Pam

Giving thanks to Dana for her assistance,

Shawn Conlogue is very helpful and does it with a pleasant manner. It is hard to find good people in the service business. Wishing you much success in the coming year. Thanks for your help. - Jerald

Elle is quick, efficient, and her customer service skills are top notch. It's always a pleasure working with people who respond quickly and efficiently.

I have always been pleased with Dana'a service and professionalism. She makes us as the customer feel as though we are important to your company. I have been served by her for many years and she is part of the reason I keep coming back.

l have been very pleased working with Elle this year. She has been so responsive and easy to work with. She has made this years insurance experience so easy. I look forward to working with her.

Karen is outstanding!!, she has been wonderful in assisting me with my mom insurance needs, I told my mother- in- law about her and the company and now she is a client, great customer service is everything especially when you feel like family and not just a policy.

I truly believe that Sherri, was sent by God to assist me In making my insurance experience as easy as possible. I really appreciate her. I thank you dearly to have provide me with such an helpful person.

To God be all the glory. Jesus is King..

Karen is a great asset to the Mayo company. She is fast and efficient.

Penny McGroarty is fast.
Penny insured my new used-car very quickly. She is an asset to the Mayo company. She is on top of the insurance field and stays informed of new updates. I am very happy that she is my agent.

Kirstie, and the Todd Mayo group, are simply the best team for providing exceptional service. Thank you Kirstie.

Nancy McHugh, has always been more than accommodating. She makes every interaction better. I know I can call with a stupid question and she always gets me back on track.
Thanks Nancy, You rock out loud!!!

Almost instant service, wonderful!

Penny McGroarty consistently goes above and beyond to provide superior customer service to her insureds. The Mayo insurance agency has insured me and my business for years and Penny is a big part of the reason I have worked with them for so long.

Sherri McCrickard was on top of her game as usual. Great service and she really explored all options to help me save money and select the right coverage for my properties. Thanks as always.

Thank you Shawn Conlogue for looking out for me! Always very helpful in getting me what I need.I would recommend you in a heart beat!

First of all, let me say Karen has wonderful customer service skills and can help resolve any issues you have. I'm very thankful for everything this company has done for me and my family. Looking for an agent, call Karen. Thanks from the HATFIELDS!

The Mayo agency has been my insurance provider for more than 20 years and there is one simple reason----they go above and beyond the call of duty to take care of me and provide the kind of service that is missing in a lot of businesses today. Todd, Penny, Sherri and the rest of the gang down there deserve a huge shout out for all the years of great service. Thanks! I really appreciate all you do.

Karen - I really enjoyed talking and working with you on getting my home and auto policy reworked and saving us money you did a super job making me understand the insurance world and taking the time to explain everything Job well done and thanks again 😀

Todd Mayo has been serving my personal and company insurance needs for several decades. He gets results when other companies cannot, and prices are very competitive. I highly recommend Todd and his amazing business.

Heather deserves a shout out for exceptional customer service. She is always very prompt and professional in responding to all my requests for our business policies. Thanks for being a great asset to Mayo Insurance, Heather. We very much appreciate you!

Working with Laura , is a great pleasure, any time calling her discussing any issue , she tries hard to answer or solve the problem. She is so personable and professional. Working many years with this great lady, has been always a joy and peace of mind. Congratulating the Mayo agency having her on its team.

Sherri McCrickard was extremely professional and helpful today. She took a load of anxiety off of my shoulder. I needed proof of insurance for a vehicle purchased just last night and she emailed them right away. Give her a raise ASAP. Thank you again Sherri & happy holidays to you & your family.

Penny as always was very helpful. She took care of everything I needed and saved me a trip to the DMV. That alone is worth the premium. Thank you

Laura Whitney is personable and professional!!! I have always received everything I needed in a way that feels like I am dealing with a close friend of the family. Dealing with Laura is always a pleasure! Thanks Laura!

Karen has done an excellent job in handling our accounts for several years. She has proven to be a very knowledgeable agent with exceptional customer service skills. Whether by phone or email, she responds to concerns or questions quickly. She always does what she says she's going to do, when she says she's going to do it.

Nancy is always awesome!

Cory Mayo is awesome! After trying to work with some other insurance companies, Cory was able to help us with our needs and made the transition very easy.

Karen at the Mayo agency has handled my accounts for years. She is superb ! I have never called with a request, a quote, or just a general question and not received a professional and prompt answer. She is epitome of excellent customer service and one of the reasons I recommend Mayo to all my friends and relatives.

Eliana & Jenelle are the BEST! They go above and beyond when it comes to customer service. Their prompt attention to our needs makes us feel like we are their only customer. Thank you so much!

Karen is the best!
She is always very helpful, and makes you feel that you are appreciated as a customer of Nationwide! 👍

Mayo team has done a very good job with our two properties in Virginia Beach. Donna has been particularly helpful in comparing products and proactively managing renewals. Thank you!

Penny is the reason we're with nationwide. Whether I have questions, need a quote, or need to make a change to my policy, she is always there to help us. Having a reliable, personable, and professional agent makes all the difference. And when you can protect all your assets with one company, and receive a discount for doing so, it's a no-brainer.

The Mayo team is professional, efficient and always willing to assist. I started my own company over a year ago and can't imagine working with anyone else. Todd and Heather have been awesome and I highly recommend their services.

I just want to let everyone know how wonderful Karen is overall. Not only is she spectacular at her job she makes you feel like your family. She helps with every issue or need and gets any problem taken care of right away. Thank you Karen for going above and beyond just being an insurance agent. Thanks for being there always.

It is a joy to work with Karen - she is efficient and cheerful and helpful. She stays on top of my many varied accounts and I appreciate that! Karen has an amazing memory - she remembers the cars we had and sold years ago! Mostly, though, it is her prompt and thorough service and product knowledge that highlights her excellence.

It is with apprehension that I need to cancel my home policy with Karen and the Mayo Agency, because in the four years that we owned our vacation home in VA Beach, returned phone calls, along with any issues, were resolved in a VERY TIMELY basis. Karen has great phone skills and knowledge of the insurance industry and is an asset to both the Mayo Agency and Nationwide Insurance. The only reason that I cancelled my policy is that through the NYS United Teachers Union we have a great state-wide group policy, and all of my other insurances are through this policy. If I ever should change insurance companies down the road, I will not hesitate to contact Karen and the Mayo Agency.

Nancy McHugh provided excellent customer service and was extremely helpful. I was frustrated with my situation but Nancy was very personable, knowledgeable and genuinely wanted to help. Thanks, Nancy!

Absolutely the best. Always available to answer questions and available at a moments notice. So very grateful to have such a truly dependable agent.

Karen is amazing! She's very knowledgeable, caring and helpful. We couldn't have asked for a better agent.

Heather Mcllwee has been great to work with. Very responsive and took care of my companies insurance needs. Thanks!

It's true! Karen is a very skilled insurance agent. She has grown in her knowledge of this specialty immensely. And she is caring. She gives a heads-up regarding issues that are important to us, and probably to all her clients. We appreciate all her help.

I like the quick response from Donna..

Eliana Delgado was very much a life saver for me. She sent me the reminder I needed. Am very grateful for her attention to my account. I needed this oversight & she provided it. The firm is one I happily recommend to others.

Karen is a Wonderful Agent! Whenever I need her for something, always available and willing to go above and beyond for her customers. Highly recommend her!!

I've been working with Laura, Karen, and Kayla for over a year now, and I'm very happy with their prompt and professional service.

I am constantly impressed on the exceptional customer services with Mayo Insurance. I transferred all my business and personal policies to Mayo Insurance Agency a few months ago and am so glad I did. Today I called and Laura was so helpful . I am trading in a vehicle and purchasing another and she was super helpful. Minutes later she had taken care of this business, transferred our policy to the new policy and emailed me a new insurance card too. Todd Mayo has wonderful people on this team, who always treat you like family!

I felt very proud today when I got off the phone with Karen. I realized that I am going to save money and I also have more coverage. Thank you again for specializing in your department!

Heather is great to work with!! Always so helpful and professional.

THANKS FOR THE QUICK RESPONSE TO MY REQUEST, KIRSTIE

Thank you, Karen, for the constant advice regarding our home and car insurance. It is very reassuring, when you feel that your insurance company has your back. Your clients, including us, are lucky to have you on their side.

Kirstie Dinkel provided me with excellent service, quick responses and accurate information. Very prompt and quite professional.

Karen McKee is an exceptional agent she called me back as soon as her appointment was over. I explained what had recently happened and she got in touch with the right person and helped get things accomplished . I want to personally thank Karen for her quick response and also let me know what I need to do

Karen is so awesome!!!! She personable and fun to talk to especially dealing with boring insurance.

Kayla, thanks for the Birthday wish. And I must say that your agency really does care. Appreciate it!

Jenelle is the COI Queen. Nobody is faster, nicer, or as Professional as her. She's the Best. Makes my Job Easier !!!!

It's been at least 2 years since I've dealt with Penny McGroarty and as usual Penny is very helpful, prompt and professional. Certainly an asset to both the agency and Nationwide.

Nancy McHugh is my favorite today!! She just saved us hundreds on our insurance! Thank you for your time and knowledge!!

Thanks, Karen, for the quick response to my question and the reassurance regarding my homeowners policy.

Karen is truly professional and knowledgeable. It is a great experience to be able to work with someone like her who generally knows the answer before I ask the question. She showed great knowledge, respect and a genuine concern for people. A great attribute to your company.

She has more patience than Job and has always handled all of my issues both promptly and courteously. Karen is a true asset to both Nationwide Insurance and the Mayo Agency.

Nancy McHugh is FANTASTIC!!! Nancy is very knowledgeable, professional, and HELPFUL. I have been with Nationwide and Nancy has been my representative 20 plus years!! She is a true blessing to Nationwide and Mayo Agency.

Penny has helped me out on more than one occasion. There's truly no problem that she can't solve. (The problems she has solved for me can attest to that.) I am so grateful to Penny for always being kind and helpful. She is a true asset to the Mayo Agency. Thank you Penny for always being there for me!

You have always been the best, most informative and still are......

Thank you as always

Thank you, Karen McKee. I know you were swamped, and you still took a considerable amount of time explaining things to me, sometimes, over and over. I could not have asked for better customer service, and such polite, and patient service. You went way beyond what one would expect for service. It was a pleasure. You are a treasure, and the company is lucky to have you. Thank you.

Thank you Karen McKee for always being available and willing to assist me with my smart ride questions! She is always so friendly and eager to help!

I've been a paying customer of Nationwide for well over forty years.....that alone speaks volumes for your wonderful company! Nancy has been my representative for the Virginia Beach office (now Mayo Agency) since I can remember (1986) however, since Mayo has taken over the business Nancy was replaced with Penny. I was initially disappointed until I needed assistance with my policy and had the opportunity to see Penny at work. Penny was just as helpful, professional and eager to find answers to my needs. I couldn't be more satisfied! Today I purchased another vehicle and needed assistance with a multitude of questions and without skipping a beat Penny dropped whatever she was doing and patiently answered all my questions and much to my surprise I discovered she had handled the much need documentation I would need for DMV when I returned home and checked my email. She is the best! Thank you Mayo Agency for hiring that shiny Penny!! She shines bright when you really need her !!

You were so helpful and patient when I was having problems with smartride. You made me feel like I was your only customer and always made me feel at ease. Great Job!!!! Thanks for all your hard work.!!!!

Nancy McHugh from Virginia Beach Nationwide is always eager to help me when I have a question or concern. If she has to call me back she does so very promptly. I really appreciate her and I made the right choice when picked this location.

Anytime I call whether for a question or a change in my policy Karen helps me out. Her customer service is outstanding and she is a pleasure to talk to. Thank you Karen for everything that you do!

Laura is a fantastic person and agent. She is knowledgeable, friendly, and very professional. She is one reason why we love Nationwide. Laura is the best!!

Karen has been my long-time point of contact, and she's always been very helpful. I'm usually laughing at some point in the conversation. Thanks for making talks about insurance a pleasurable experience!

A big THANK YOU to Karen for quoting my Homeowners insurance! Being a first-time home buyer is scary. Karen was sensitive to that and really took the time to make sure I understood everything and made coverage suggestions. She's amazing!

I have worked with Karen now for several years and she always goes above and beyond to make sure I get the best service! Although I moved from Virginia Beach to Richmond, I couldn't feel closer to her because she has such a warm heart, but also knows how to get things done! I just recently bought a new car, and was asked if I would change my car insurance. I said HECK NO! Karen's my go to girl! A++ service. Thanks for all you do, Karen!

Heather, Thanks for all you do. You let me know exactly what was required to continue our home owner insurance policy. The bank was even contacted to make sure they were up to date. You made our life a lot easier.

Karen is always there for ya! Every time we call no matter what time or day, she tends to any questions we may have. She goes above and beyond to make us feel more like family than clients. We know we can count on her if we're ever stranded on the side of the road!

Very patient agent, explain policy with many details, would recommend this agent if you buy a new policy.

I never thought anyone could come close to the service I used to receive from Jill & Mercedes. Boy was I ever wrong! Jenelle has stepped in not missed a beat. I require a lot of COI's for the govt. agencies, property management companies, and builders we service. Jenelle has always responded to my requests in a timely manner, and made sure my customers knew they could call her directly if they had any questions. What more can you ask for? She makes my life so much easier...thanks, Jenelle!

Always the best service! Thanks Donna and Todd!

Karen was most helpful in her explanation of flood insurance and further assisting me in comparing a new auto/home policy in an attempt to lower existing bills. She was friendly and did not push my decisions. Further, she made immediate contact to continue our discussion to clarify an issue. It was a pleasure talking with her, and I'm sure I will not hesitate to call for any future issues. Great job, Karen!

Donna was very quick to respond to any and all of my questions (there were a lot). Very pleased with service overall!

We are so thankful for Penny , she goes over and beyond to help and be supportive in any claims situation .Penny has always been there for us . She is truly an asset to Mayo Insurance Agency !

Penny is a wonderful representative of Mayo Insurance. She was always willing to answer any question I had and returned my phone calls promptly. Penny was very knowledgeable and professional.

I'm grateful to Nancy McHugh for sending me a personal e-mail reminder to pay my bill! Having just gotten back from vacation, I didn't realize my policy was just about to lapse. Laura Whitney has been invaluable over the years in keeping my policies straight, updated, and has always provided excellent, prompt service.

Jenelle is amazing, always helpful, always pleasant. I couldn't be any more impressed with the customer service I receive.

Jenelle was so very helpful. I have called 3 times and they said it was taken care of and it wasn't! Thank you for Jenelle!

Nancy has been so helpful thru the years with car, house and camper
insurance. The Mayo Insurance Agency has been wonderful! Thank you!

Jenelle is the greatest, end of story.

Jenelle always goes over and beyond to assist my small business. I find myself saying to her quite a bit,"you will do that for me"? Mad props to Jenelle.

As always, the team at Mayo Ins agency provides the best service ever. So happy to have you by our side. Kirstie answered my questions and took care of our needs immediately.