Customer Reviews


Thanks Jennifer  
December 4, 2020  

Jennifer turned around a document request for me this Friday morning VERY quickly and really turned my Friday into a winner. Thanks Jennifer. You are a great asset to Mayo Insurance Company, I'm sure!

Shawn goes above and beyond  
September 26, 2020  

Shawn goes above and beyond each year for us and has far more patience than anyone we have met. We appreciate her knowledge and skills and really think anyone would be lucky to have her on your side.

Top TEAM of Specialist to handle your insurance needs  
September 18, 2020  

Mayo Ins Agency has always been 5 Star for my family ...35 years or more. Recently Sherri McCrickard helped me with an auto policy and information on other Ins products offered by their Agency. Todd Mayo has put together a top TEAM of Specialist to handle your insurance needs , all with that FAMILY courtesy. 5 Star

Great work  
September 5, 2020  

Your group does great work. All the trust in your taking care of my insurance needs.

September 2, 2020  

Thank you for all of your help getting my new insurance in place. It was quick and easy, and you are such a delight to work with!

Thank you so much Shawn  
July 10, 2020  

Thank you so much Shawn for providing me with the new declaration!! It is always a pleasure talking with you!! Thanks Again!!

Dana Dubois is amazing!  
June 29, 2020  

Dana Dubois is amazing! Definitely by far my best insurance experience. Top notch customer service second to none. I receive immediate responses on any questions I have. She is very thorough and precise. I highly recommend her and her team. Thank you again!

Thank You for your help and patience Sherri.  
June 27, 2020  

Thank You for your help and patience Sherri.

Thank you Shawn  
June 3, 2020  

Thank you Shawn for the requested information. I appreciate you explaining and going above and beyond to answer my many questions.

Thank you Cindy  
May 29, 2020  

TY Cindy Kelley (Suffolk office) for the birthday wishes on behalf of Nationwide— definitely appreciate the customer being acknowledged on their special day!

Thank you for the great customer service.  
May 27, 2020  

Shawn was very pleasant to speak with and was able to help me. Thank you for the great customer service.

Thank you Shawn!!  
May 21, 2020  

Shawn at the Habourview location is always a pleasure to do to business with as well as the other ladies. Today's review is about her and how well she explained to me what I needed to know and how very well she handled it!! Thank you Shawn!!

Laura Whitney and the rest of the staff At Mayo Insurance are just top notch.  
May 8, 2020  

Laura Whitney and the rest of the staff At Mayo Insurance are just top notch. I have been with Mayo over 20 years, have had a couple of home claims and a couple of auto claims. I have all my business and personal insurance with them. Laura is my primary point of contact and she responsive and ALWAYS finds me answers to my questions. Mayo is very competitively priced, more than price, its nice to know if there is a claim, Todd and his team are always there to take care of you, try that with mail order insurance.

Thank you, Jennifer Eason  
April 22, 2020  

Thank you, Jennifer Eason, for your efficiency. I asked for a COI in the morning and received it within a few minutes.

Thanks to Shawn and Cindy  
April 6, 2020  

My thanks to Shawn and Cindy for always being professional and very helpful. They run a great office in N. Suffolk and are very knowledgeable in Nationwide offerings. As a result, I am confident that I am getting the best coverage possible for the cost.

Dana - you're the best!  
March 30, 2020  

Dana is the most efficient and effective agent that I have dealt with in 55 years. I can't thank you enough for all you do young lady. You're the best!

Five stars and then some!  
March 17, 2020  

No faster or better service have I ever received when dealing with an insurance issue as I did with Dana Dubois! Five stars and then some!

Shawn Conlogue is the best, ever!!  
March 2, 2020  

Shawn Conlogue is the best, ever!! She's always pleasant, professional, and knowledgeable. Whenever I have a question, she takes her time and explains, without making me feel rushed. She's got a great attitude and does a great job for me. On a scale of 1-5, she's a 10. Thanks, Shawn.

Superior customer service.  
February 20, 2020  

All my interactions with Karen-Mckee-Amato have been professional, courteous and very informative. She addressed all my concerns and provided options relative to my issues. Superior customer service.

Outstanding SERVICE!  
February 12, 2020  

Special K!

Karen is the very best I've ever dealt with. I wish she did more than just auto and home. She always lets me know what I need to do to get a better price . Returns my calls very quickly and just outstanding SERVICE!

Dana Dubois is the absolute best!  
February 6, 2020  

Dana Dubois is the absolute best! Dana is professional, high educated in insurance products, and always available. For over a decade, Dana has been handling my families insurance needs. Not only does she handle our personal accounts, she handles our business accounts as well. I highly recommend Dana for everything! Thank you for always taking care of my family.

Dehdra - your help is greatly appreciated  
February 6, 2020  

Dehdra, thanks for the research you did in helping me compare policies. The information you provided helped me make the wise decision to switch to a new Nationwide policy. Your help is greatly appreciated. Your work is fantastic.

Doris was very accommodating and personable.  
February 3, 2020  

Doris was very accommodating and personable.

Mever provides excellent service  
January 31, 2020  

Without Mever, I don't think I would survive. She has always provided excellent & timely service.

Best customer service!  
January 31, 2020  

Jennifer and Candice were so helpful in obtaining the information I needed for my business policy. Their customer service was the best!

Many thanks to Karen McKee-Amato!  
January 30, 2020  

Many thanks to Karen McKee-Amato! She provides fast, friendly, efficient service. She was able to answer all my questions so I knew exactly what coverage I needed at a great price too! What a pleasure!

Jennifer is terrific!  
January 30, 2020  

Jennifer is terrific! - highly recommend!!!

Karen is simply the best  
January 29, 2020  

Karen, has handled my accounts for years and is simply the best agent I have ever dealt with. She is fast, professional and most importantly is ahead of the curve. She has on more then one occasion called me about an issue before it became an issue.

Karen McKee-Amato gets a 5 Star rating  
January 29, 2020  

Karen McKee-Amato gets a 5 Star rating for her knowledge and strong service support. She goes beyond all expectations to take care of her clients, you will not be disappointed!

Candice was so kind and pleasant  
January 21, 2020  

Candice was so kind and pleasant. She actively listened to my questions, discussed options and as promised, sent an email to confirm the coverage I needed. I look forward to working closely with Candice for my business insurance needs!

Jennifer, its great working with you  
January 14, 2020  

Hi Jennifer, its great working with you. I lovee the quick and curteous response to requests.

Shawn Conlogue, thanks for your all your help and kind words  
January 9, 2020  

Shawn Conlogue, thanks for your all your help and kind words. My mom passed away 6 months ago and I am finally getting to the end of handling her affairs. Selling her house has been an experience to say the least but dealing with you and Mayo Insurance Agency/Nationwide has been a pleasure. Special thanks.

Excellent service  
January 7, 2020  

Thank you so much Karen Mckee-Amato for helping us update our policy. Very informative and professional. Excellent service. Highly recommended!

Many thanks to Laura  
January 2, 2020  

Many thanks to Laura. I appreciate her assistance. I have been a customer since 1992 and have always been happy. Laura is certainly an asset to the company.

When I need help Doris and Dedra step up  
December 30, 2019  

Thank you Doris and Dedra, My husband and I have been an insured for so many years with you I cannot remember. When I need help Doris and Dedra step up to help. They are amazing. We have had accidents and difficulties needing to use our insurance and these women come to our rescue. They take care of our needs without delay and not only make sure they get the changes to our policy done right the 1st time, they are actually concerned and show concern for our family. They clarify changes and make sure we have the right coverage at the right time. I will not change insurance companies, not even if the rates were to go up because customer service is everything these days.

Jennifer is great to work with  
November 26, 2019  

Jennifer is great to work with. She is quick and gets the job done right! Thank you.

Highly recommend Dehdra!  
November 20, 2019  

Thank you so much to Dehdra DiLorenzo for the outstanding service ... highly recommended!

Thanks Karen  
November 19, 2019  

Fast, efficient service with answers to questions. Karen handles our home owner's, car and flood insurance, and has always been helpful, courteous, and FAST!

Thank you Karen McKee-Amato  
November 17, 2019  

Professional, always available for questions. I highly recommend Karen. She can get you best unbeatable prices....
I would recommend to a friend.

Thank you Jennifer!  
November 14, 2019  

Jennifer responded very quickly to my request and went the extra mile to pick up the phone and call me to ensure I understood what she was trying to say through email.

Jenn was very quick and efficient  
November 14, 2019  

Jennifer/Jenn was very quick and efficient in responding to my request for COI sent to my bank for flood insurance verification. Mayo has always been very responsive in handling my requests directly with the bank. THANK YOU!

Thank you Jennifer  
November 14, 2019  

Thank you Jennifer Eason for your excellent and prompt customer service.

Thank you Sherri  
November 7, 2019  

Thank you Sherri. Your service was excellent!

I am glad to have an agent who knows me as a person, not just an account number!  
October 30, 2019  

I have been with the Virginia Beach office for many, many years (decades, actually) and have always gotten great service and advice. Most of my business has been conducted with Sherri, and she's always had an answer or a solution to any issue that arose. I am glad to have an agent who knows me as a person, not just an account number! Thanks for all the friendly, efficient service!

Many thanks to Dana!  
October 30, 2019  

We met recently with Dana Dubois. What a pleasure it was visiting with her and reviewing our policies. She was very personable, informative and followed through with sending us additional information. She advocated and worked hard to provide us with good coverage at good rates. Many thanks to Dana!

You're #1 Dana Dubois!  
October 28, 2019  

You're #1 Dana Dubois! Even in the throes of having to cancel my mother's car insurance, Dana was warm, friendly, and understanding. No pressure from this young lady!

Thank you Shawn  
October 25, 2019  

Thank you Shawn for helping me with my condo insurance needs.

Very nice people  
October 23, 2019  

Very nice people and they do everything thing they can possibly do to make you happy.l just spoke with Dehdra and she was very helpful, and once your with them the receptionists can handle your needs also there so informed.

Shawn was a pleasure to work with  
October 19, 2019  

Shawn Conlogue was a pleasure to work with. She took her time and assisted me with all my needs.

Highly recommend Dana  
October 17, 2019  

Dana Dubois was a wonderful representative. She was kind, quick and very helpful! I highly recommend her.

Thank you Karen  
October 14, 2019  

Thank you Karen,
I have dealt with this agency or its predecessor for 35+ years. All the agents have been helpful. I especially enjoyed my interaction with Karen today. She is not my regular agent, but there was no hesitation in helping me. Must be a good place to work. She seemed so engaged and happy.

Thank you Sherri!  
October 7, 2019  

Thanks to Sherri for tracking out the insurance situation on my driving grand children and saving me money!

Very appreciative of Shawn!  
October 2, 2019  

My family and I have been working with Shawn for a very long time. She has a personable and friendly demeanor. Shawn handles our homeowners, automobile and rental insurance. She is the utmost professional who is very thorough and responds almost immediately when we add, change or need information on services. I highly recommend her and have no doubt anyone who works with her will feel the same!

Dana Dubois provides outstanding customer service!  
October 2, 2019  

Dana Dubois provides outstanding customer service! When I have questions, she goes out of her way to provide fast and helpful answers. Dana makes me a very happy Nationwide policyholder!

Doris is a model for others to emulate!!!  
October 2, 2019  

Doris is a one of a kind service rep. She has been my go to rep for as long as I can remember. Its always a pleasure speaking with her and knowing whatever the reason was, it would be taken care. A model for others to emulate!!!

Thank you Cindy  
October 2, 2019  

Thank you for the expedient attention in assisting me with my insurance cards Cindy, October 2, 2019.

Thank you Jennifer  
September 26, 2019  

Thank you Jennifer for your great customer service and quick response.
I appreciate that I know I can always count on you whenever I need assistance.

Thanks Jennifer!  
September 25, 2019  

Thanks Jennifer!
You very promptly took care of my needs! You are awesome.

Thank you Mayo Agency!  
September 25, 2019  

My family has been with the MAYO insurance agency for close to 40 yrs. Todd and Cory have always been the best at making sure we are taken care of. Thanks Jennifer Eason for your speedy response to getting our customer the information they needed, You are a great fit to the Mayo Agency!

Thank you, Sherri  
September 17, 2019  

Thank you, Sherri, for helping me with some questions I had regarding our last claim. You have helped us every time I've called for assistance for several years. Thanks again!

Thank you Shawn  
September 16, 2019  

Shawn thank you for helping me. You answered the questions I needed to know and I greatly appreciated your concern in the death of my son Robert. God Bless You.

I was so pleased to talk to Karen  
September 16, 2019  

I recently spoke with Karen about my policy, I was so pleased to talk to Karen, she was the lady that initially issued my policy years ago. Karen answered all of my questions, she was very professional. I was more than pleased with my results of our conversation. She has such a great personality and very pleasant to talk to. Karen must be a real asset to your company.

Excellent Service  
September 16, 2019  

Dear Miss Doris.

I thank you for your excellent service, and prompt reply with everything we need it in order to get a quote.


Thank You Penny for all You do  
September 12, 2019  

No matter what my problem is Penny has the solution. For me She goes way beyond what others (in my 60+ years of having insurance) have ever done. She feels empathy for people in situations where the situation is way beyond what She or Nationwide can help. To know Penny is to love Penny. Thank You Penny for all You do and for the way you make us (the customer) feel.

Jenn has been a pleasure to work with.  
September 10, 2019  

I continue to receive good service in a timely manner for all my request. Jenn has been a pleasure to work with.

Great job Jennifer!  
August 28, 2019  

Jennifer Eason, I appreciate all the help for the recent COI. Great job!

I adore working with Jennifer  
August 27, 2019  

Anytime I need to reach out for proof of insurance for a condominium association I know my request will be processed quickly, correctly, and with a smile! I adore working with Jennifer and always appreciate her time and assistance 🙂

Thank you Karen  
August 23, 2019  

I usually speak with Todd or Corey, but due to their busy schedule I was transferred to Karen. Karen was very friendly, professional and responsive. She answered all my questions and promptly provided results relative to my inquiry. Thanks again and I am looking forward to continue working with you.

Thanks Shawn!  
August 22, 2019  

Thanks Shawn!
Shawn was really great. We had shopped around and Shawn not only provided solid quotes but also explained everything well. Quick to reply, too. By far this was a superior experience. Would recommend this team to anyone.

Mayo is fortunate to employ Jennifer  
August 21, 2019  

I have recently interacted with Jennifer through Atlantic Community Management concerning our Condo Associations Flood Insurance. Jenn is very polite, responsive and professional. Mayo is fortunate to employ her.

Really appreciate Jennifer's customer service  
August 21, 2019  

Jennifer Eason provided the information that I needed very quickly. I really appreciate her excellent customer service.

Thanks for the quick response Jennifer  
August 16, 2019  

I appreciate you sending my bank the proof of Flood Insurance... Thanks for the quick response!!

Appreciate Karen's cheerful efficiency  
August 8, 2019  

Karen has always given me exemplary service whenever I have an insurance question, or need to make a change. Today she demonstrated, once again, her cheerful efficiency. I bought a new car, sent her information on it, and had new insurance cards within minutes. She is a credit to her agency.

Great job Sherri!  
August 6, 2019  

Sherri McCrickard reached out to me at the property management company I work for regarding an insurance policy. She was very understanding of our policies we require and quickly helped me with our shared customer! Great job!

Thanks Sherri!  
August 5, 2019  

Sherri continues to meet my every need as she has for many years! Thanks! 🙂

Thank you Dana  
August 1, 2019  

Thank you Dana Dubois for all your help on quotes for me buying a new or pre-owned car!

Always a joy to work with Dana  
July 30, 2019  

Always a joy to work with Dana Dubois. She provides quality personalized service. I am glad a made the switch from State Farm

Consider Karen to be a trusted friend  
July 27, 2019  

Karen is not only my insurance agent but I consider her to be a trusted friend. Over the past four years she has provided me with a wealth of insurance needs and services. She is very knowledgeable and resourceful.Thank you so much. I am indeed very grateful for help and friendship.😁

Penny provides great service and personal attention  
July 27, 2019  

Always appreciate the great service and personal attention we get from Penny. Even though we now live a long distance from your office, her friendly service as well as the convenient online services keep us with your agency!!

Karen made it simple and fast  
July 26, 2019  

Karen McKee did a fantastic job helping me out with my insurance and since she told me about auto debit I’m now saving money ! She made it simple and fast !

Will definitely be referring Karen  
July 25, 2019  

Karen has been a pleasure to work with and service was excellent! Will definitely be referring her to our clients!

Dehdra is Awesome!  
July 24, 2019  

Dehdra DiLorenzo was very professional and polite when I called. She was quick in getting a quote. Dehdra is Awesome!

Thank you Sherri  
July 24, 2019  

I always had a good service and Sherri McCrickard helped me with any and everything I needed. She was a great help with any and all information that was needed and I was thankful for the service that she provided for me over the years.

Highly recommend!  
July 24, 2019  

Rhianna and everyone in the Mayo Agency has always been professional in all of interactions with them. Highly recommend!

Thanks Cindy!  
July 18, 2019  

The Harbour View office always provides excellent service. I couldn’t find my new auto ID cards online, so Cindy was very efficient and prompt by responding with an email that contained printable cards. Thanks Cindy!

Thank you for your help Cindy  
July 17, 2019  

I appreciate the excellent customer service I have received over many years. Everyone is very professional, and friendly and they work as a team. I spoke with Cindy this afternoon and she emailed me the information I requested within minutes! Thanks for your help!

Super impressed  
July 11, 2019  

I was super impressed by the speed and friendliness in the service I received from Jennifer. Her attention to my request was greatly appreciated!

Enjoy working with Shawn  
July 11, 2019  

Shawn Conloque,
Your customer service is outstanding, you always give me same day turn around. Always so pleasant and professional, I enjoy having you work with me.

Outstanding service and expertise  
July 10, 2019  

We have been customers for over 20 years for our home and auto coverage. I have also had the privilege of working with Todd Mayo in my professional field as a Condominium and Homeowner Association Manager. Their expertise and service is outstanding. Thank You!

Excellent service  
July 6, 2019  

Stopped by office, drive by all the time, dropped in and all my insurance needs, excellent service 👍, thanks...

Thank you Jennifer!  
July 2, 2019  

I'm a new customer of the Mayo Agency and I needed verification of insurance for a new Mortgage Company and Jennifer responded immediately. Thanks for your help Jenn!

Karen McKee-Amato - wonderful asset for the agency  
June 25, 2019  

I have always been pleased with the service we have received from the Mayo Agency. However, I would like to draw special attention to the fine personal attention that we have received from Karen McKee-Amato, who always cheerfully and efficiently handles any requests that we make of her. She is a wonderful asset for the agency.

Laura Whitney June 20 2019  
June 20, 2019  

I appreciate the service that Laura has provided us about insurance for our few properties that we have since years ago. She is very professional , friendly, knowledgeable ,
sincere and always ready to help us with different quotes. Laura thank you very much for your great help. - Arian Fatahi

Rhianna is so helpful  
June 20, 2019  

Rhianna is so helpful I’ve only had the best experiences with everyone here! I’ve had really bad issues with other insurance people, here at Mayo they follow up, answer all my questions and always are excited to help me!

Thanks Jenn!!!  
June 19, 2019  

We really needed this commercial policy like asap and Jennifer (Jenn) sent it to Coastal very fast. I was super happy about that. Much appreciated. She's a keeper. Thanks Jenn!!!

Thank you Shawn & Dana  
June 19, 2019  

Shawn Conlogue, I am so pleased with the great service we receive from the entire staff, especially Shawn Conlogue & Dana Dubois. They are truly Santa's helpers, and Shawn, for many years you have added calm to my storms over the +15 years. We just want to say 'thank you.'

Heather McIlwee - Top-notch and very professional!!!  
June 19, 2019  

Heather McIlwee is always so prompt to respond with very thorough answers to our mostly very complicated business insurance questions. She understands the meaning of customer service and represents the Mayo Insurance Agency very well. Top-notch and very professional!!!

Thank you very much Karen  
June 9, 2019  

I have been a long time customer of the Mayo Agency and recently had the pleasure of speaking with Karen McKee-Amato about the upcoming renewal of my car insurance. I wanted to make some changes to my auto policy and must say that Karen was awesome to work with. I asked Karen to provide me several different quotes, several different ways (since my family has 4 cars), and she always responded in a timely fashion. In the end, and with Karen's very helpful suggestions, I was able to get a much better policy at a slightly better cost. I was delighted! Thank you very much Karen for the great customer service!

Thank you Heather McIlwee  
June 7, 2019  

Thank you Heather McIlwee for your awesome and fast service. Highly recommend you and your company to anyone.

Thanks for the great job.  
June 6, 2019  

Contacted Va Beach office to make payments over the phone. Rhianna Fanning assisted me with everything I needed. She was very professional and made sure I had taken care of all payment due at the time. Thanks for the great job.....

Thank you, Karen!  
June 5, 2019  

Thank you, Karen! Karen has been so helpful over many years. We have multiple policies and she does a great job explaining any questions I may have. We have been very happy with the customer service at the Mayo agency.

Jennifer E did it again!!!!  
June 5, 2019  

Jennifer E did it again!!!! Professional, Efficient and Friendly service is what our business has always received from Mayo. Thanks

Thank you Jenn  
June 4, 2019  

Jenn, Did a great job of taking care of my mortgage company's request for proof of flood insurance. Thank you

Thank you Karen  
June 2, 2019  

Karen really helped us out on our home insurance by giving as much personal time and effort as she did! Thank you!

Fast and easy service. Best quotes around.  
May 30, 2019  

Fast and easy service. Best quotes around.

Karen McKee is awesome  
May 30, 2019  

Karen McKee is awesome. I can call her at anytime and she responds to emails within the hour. Best agent i ever had who handled my insurance. And she actually cares. Craziness.

Excellent service!  
May 21, 2019  

Excellent service!

Jenn - Thank you  
May 21, 2019  

Jennifer/Jenn - Thank you for your prompt services. I appreciate the great customer service.

Efficient and friendly service  
May 15, 2019  

Thank you so very much the efficient and friendly service providing COL's to us. When dealing with contract negotiations, timeliness is always a plus.
Elle Hatton and Jennifer Eason were very helpful and knowledgeable about our policy and answered all my many questions.

Cindy has been a blessing  
May 14, 2019  

I correspond with Cindy every month and she has been a blessing to me. It is all ways a pleasure to speak with her on the phone. She is very professional and I am so bless to have her as our customer Representative. She is truly an access to Nationwide!!! Thanks a again for your support.

Jennifer - thank you  
May 9, 2019  

Jennifer thank you for the quick response for the document I needed to schedule our meeting place. It is a pleasure to work with you.

So happy Karen is my agent  
May 8, 2019  

Karen is the one & only I can honestly say answers my questions and goes above & beyond. So happy I got her as my agent. She is TOPS!!!!!

Thank you Sabrina  
May 7, 2019  

Thank you Sabrina for making my first contact such a pleasure. I was very nervous and you made me feel at ease and you were very professional. Thank you again.

Thanks to Jennifer and Candice  
May 6, 2019  

Thanks to Jennifer and Candice for their prompt response to my request for an updated Certificate of flood insurance covering my condominium.

May 6, 2019  

Thanks to Sabrina and all others, for the hard work and dedication!

I appreciate Penny so much!  
May 2, 2019  

Penny has been my insurance agent for over 4 years now. She is wonderful! Every time I call or need her guidance; she is there with an answer, quickly! I appreciate Penny so much!

Thank you, Karen  
April 30, 2019  

Thank you, Karen. Normally insurance is a big cloud of smoke surrounded by mirrors, but Mayo agency and Nationwide take most of the mystery out of it. Karen provides excellent customer service and the answers to my questions and advice that saves me money. Thanks again.

I greatly appreciate Cory and his team  
April 29, 2019  

I greatly appreciate all that Cory and his team does to handle a variety of insurance needs for my family, always being friendly, helpful, and responsive!

It's a pleasure to work with Dana  
April 26, 2019  

Dana Dubois has been responsive, thorough and helpful with our insurance issues. It is a pleasure to work with her.

Elle Hatton is the all-time best.  
April 24, 2019  

Elle Hatton is the all-time best. Always expedites my Certificates of Insurance to my builders so I can keep working.

Thanks again, Elle!  
April 16, 2019  

Elle Hatton did an outstanding job in helping me! She is polite, knowledgeable, and provided what I needed in a timely fashion. Elle went over and above in helping me to resolve an ongoing issue. Thanks again, Elle!

Dana Dubois  
April 11, 2019  

Dana Dubois and her staff for many years have met all my insurance needs. They have always been quick to respond when I needed their expertise and guidance. Customer service and attitude are above the rest.

Thank you, Sherri!  
April 11, 2019  

Sherri McCrickard always takes good care of me and my insurance needs. Thank you, Sherri! And thank you, Nationwide.

Thanks for all you do Mever!!  
April 10, 2019  

Mever Lee has made my experience with Nationwide Insurance absolutely Wonderfull, Smooth and Pleasant. She's always a joy to talk to, and makes business feels like fun, and not just a work task. Thanks for all you do Mever!!

Thanks Karen!  
April 9, 2019  

So thankful to have found the Mayo Insurance Agency and Karen McKee-Amato. Karen was incredibly responsive and knowledgeable. She was the calm in an otherwise chaotic transaction. She made sure all our needs were met and was a true advocate for us. Karen's the first one we will call for our next transaction!!!

A big thank you to everyone.  
April 8, 2019  

The Mayo Team is wonderful. From Todd, Karen, Jennifer and I know I am missing others you all are the best. You always take the best care of our business and personal insurance needs. A big thank you to everyone.

Candice & Cory  
April 5, 2019  

Candice & Cory always go above and beyond with our 50-100 properties we have insured at any given time.

April 4, 2019  

I work for a association management company and generally bug Jennifer about once or twice a week for insurance certificates. She always responds instantly and takes care of my requests. Thank you!

April 3, 2019  

Rhianna Fanning I'm very happy with Mayo Insurance. :} Don

March 29, 2019  

Jennifer was very helpful and responded very quickly. She provided great customer service.

Shawn's a golden ticket!  
March 29, 2019  

Shawn gives excellent customer service. She is one of the reasons we have been with Nationwide for almost 20 years. She is pleasant & hospitable. And if she doesn't have the answer, she is forthcoming with that & gets back to us in a reasonable time. She checks rates & supplies necessary updates. We enjoy her. Keep her. She's a golden ticket!

March 29, 2019  

Karen always does a great job for me.

Karen was most helpful  
March 28, 2019  

Karen was most helpful in handling my client's insurance transfer. She contacted him and sent he and I the necessary information. it was quick and seamless. Thanks so much, what a pleasurable experience.

Fortunate to have Penny on "our side"  
March 28, 2019  

Penny has always been my go to person when I have an insurance issue. We utilize Nationwide with our homes and business. Penny is always there with fast and curtious service. She always treats me with respect and addresses my concerns. You and I are fortunate to have her on "our side".

Thank you Karen  
March 27, 2019  

Karen is probably the best person I have ever worked with. Knowledgeable, and intuitive. Also a very nice person, not just an agent. I have been a Nationwide customer for over 50 yrs. She should have her own agency. I have auto and homeowners policies. I thought Pete was great, and Karen is equally. Thank you Karen Amato - Dennis Holland

Jennifer is fantastic!!!!  
March 22, 2019  

She is so quick to get my COI requests back to me and is always happy to help me whenever I have needed assistance. Who knew one of the perks of my new job was getting to deal with such a great person!!

Karen is such a delight  
March 21, 2019  

Karen is such a delight. She’s always helpful in answering any questions I have and goes out of her way to explain any insurance jargon I’m not familiar with. Karen is also quick to call me back or respond to my emails. We’re very pleased with Mayo Insurance and Karen is a great asset to their team!

Jennifer Eason is outstanding!  
March 20, 2019  

Jennifer Eason is outstanding! She responds so quickly to my requests and keeps working diligently until the issue is resolved. I can't thank her enough for her excellent customer service!

Thank you Sabrina for all your help  
March 19, 2019  

Sabrina Saat has been a great help to me with our insurance concerns. She is quick to respond, efficient and a pleasure to work with. Thank you Sabrina for all your help now & beyond.

Thank you Elle!  
March 19, 2019  

Elle was amazing! Quick response and fantastic service. Elle was able to get my BR policy binded in record time and kept me in the loop for the whole process. Thank you Elle!

I can always count on Penny  
March 18, 2019  

I can always count on Penny to help me with policy related concerns, claims questions and general insurance information. She is a great resource and I am thankful to be able to reach out to her. She responds quickly and always spends time to get me the answers I need. Thanks Penny.

I can always count on Sabrina  
March 15, 2019  

Sabrina Saat has been absolutely wonderful in keeping me up to date regarding a very challenging renewal process. I work for a Lender and timely, accurate information is critical to our success. I know I can always count on Sabrina for a quick and thorough response every time I need an update!

Jennifer is extremely thorough  
March 15, 2019  

Jennifer is extremely thorough and knowledgeable and her response time is very fast.

Karen McKee-Amato understands customer service  
March 14, 2019  

Karen provided a level of communication and customer service that was outstanding. She outlined the steps in the process, told me where we were in the process, executed and then followed-up to make sure I was clear on everything. Even more important was the fact that I felt like she was truly working for me and not just going through the motions. I can't thank her enough.

I'm fortunate to have Elle on my side  
March 7, 2019  

Any contractors that need assistance with insurance, (general liability, workmans comp) contact Elle Hatton for excellent service. Elle helped me for four days to find a workmans comp policy that suited my company and guided me through the process with ease. She is exceptional at what she does and I'm fortunate to have her on my side.

Thanks Elle!  
March 6, 2019  

So appreciated Elle today!! She straightened out some confusion concerning my policy and did it with a great attitude. Thanks Elle!

Candice Carouge is an exemplary insurance professional  
March 6, 2019  

Candice Carouge is an exemplary insurance professional. She assisted my husband and me with a very complicated insurance portfolio and a house on the water that nobody wanted to insure. She was our "anxiety transference" professional. She shopped it - and closed the deal on a bevy of insurable interests, helped us through the paperwork and simply - took the load off of our plates and presented us with a much simplified insurance profile. She is a pleasure to work with and always keeps you in the loop on her progress with the bids and placing with each carrier. After our great experience with Candice - we felt like we had known her a long time - and a great amount of trust was built and delivered in a relatively short period. Thank you!

Dana has been exemplary  
March 4, 2019  

The service provided by Dana has, past, present and future, been exemplary in all matters and this is not a short period of time. Great job young lady..

Karen McKee- Amato, is a WONDERFUL agent!  
March 4, 2019  

Karen McKee- Amato, is a WONDERFUL agent! She knows her business and is very personable. She takes time and patience to make sure you understand what she's explaining to you. My husband was with another insurance company, and was apprehensive about changing. After meeting and talking with Karen, he was convinced changing to Nationwide is well with the effort. It's good to feel you have some one who is really in your corner when it comes to business. You don't feel you're just another face in the crowd.but rather, you're the only pupil in the class, being given undivided attention. Now, my husband looks forward to working with Karen as well.Thank you Karen!

Penny has been extremely helpful  
February 26, 2019  

Penny has been extremely helpful in getting me through wickets of trust paperwork to get insurance policies re-titled to my relative. Hope underwriters agree. Thanks to you for letting her help me. Look forward to continued association with Mayo Laskin Road.

February 21, 2019  

Couldn't be more pleased with Elle Hatton. She is exceptional and has went out of her way to expedite my workmans comp inquiry.

Karen makes me feel like I am her only client at that time  
February 13, 2019  

Thank you so much Karen for the exceptional service that you give. Karen is always very professional and polite. Whenever I call or email she makes me feel like I am her only client at that time. You are truly an asset to the Mayo Insurance Agency.

Exceptional service  
February 12, 2019  

Karen McKee-Amato took time to serve us in the best way. She offer us her knowledge and time. Exceptional service.Thank you Karen.

Thanks Karen!  
February 12, 2019  

Karen at the Virginia Beach location has always been so prompt in responding to me, and makes my insurance coverage hassle-free! Thanks Karen!

Spectacular service - Jennifer & Donna  
February 12, 2019  

Spectacular service from Jennifer Eason as well as Donna (sorry, don't know Donna's last name). Great turnaround time on a COI request!

Elle has been outstanding  
February 8, 2019  

Our experience with Elle has been only outstanding. Entering our second year of coverage we can only say her dedication and commitment to our company has been as professional as one could hope for.

Thank you Dana  
February 6, 2019  

Thank you Dana Dubois for your help in updating our insurance.

Karen McKee-Amato was a pleasure to work with  
February 5, 2019  

Karen McKee-Amato was a pleasure to work with. She helped me find a lower rate auto insurance. She was informative and obviously knows her job well. Mayo insurance agency was recommended by quite a few people on the Nextdoor oceanfront forum. After meeting Karen, I can see why there were so many recommendations. She made shopping for insurance a whole lot easier and that’s what’s important!

Jennifer Eason was wonderful  
February 1, 2019  

Jennifer Eason was wonderful. She was so helpful and professional and got the documents to my bank the same day. I wish the people at the bank we were working with had been so efficient and helpful.

January 24, 2019  

Karen has consistently provided quality service regarding my insurance needs. I would not have cancelled this insurance if I had not found a cheaper rate. If I ever need a quote again I will contact Karen at Mayo in Virginia Beach. Thanks.

Thank you so much Jennifer  
January 23, 2019  

Jennifer Eason was very polite and professional. I needed a COI in a hurry and she provide it. So thank you so much Jennifer.

MEver gives more than just expected service  
January 18, 2019  

I have been working with Mever Lee for many years. She is always kind, understanding, very helpful and very knowledgeable on our policy concerns. She gives more than just expected service. She takes the extra initiative to make my life easier; and it is very much appreciated.

Way to go, Dana!  
January 16, 2019  

Way to go, Dana! I no sooner spoke with Dana Dubois on my phone in the kitchen and walked to my computer room to open my email, that I discovered her response.. What an immediate service!

Jennifer Eason is terrific!!!!!!!!!!!!!!!!!!!!  
January 16, 2019  

She always has a pleasant attitude and responds quickly to any and all requests we send her way!
Thank you Jennifer!!!

January 12, 2019  

Doris SAVED us late on a Friday when she could have been on her way home! She stayed to complete an urgent auto insurance application so that my son could start a long commute back to school in VA. She was efficient, eager to help and made sure she stayed with the call until we had a policy in place. THANK YOU DORIS!!

It is a pleasure to work with Laura  
January 9, 2019  

Laura is such a nice person and so easy to work with. Even though we only speak with each other occasionally, each time it feels like she is a friend that we see everyday. And besides that, she is so thorough and on top of everything. It is a pleasure to work with you Laura and we look forward to many years.

Highly recommend Dana!  
January 9, 2019  

I usually work with Dana and highly recommend her! She’s such a sweet lady and so helpful! She takes the time to answer all my questions and to review my policy to make sure it’s the best policy for me.

Thanks Dehdra  
January 4, 2019  

Thanks to Dehdra, for her quick and informative response. I have alway had good experinces when I have needed support.

Thanks Penny  
January 3, 2019  

Thanks Penny for all you do for us.We have been working with Penny for many years. All of our property insurance is with Penny.I think its really important to have a person you know answering your questions. She answers all my questions (a lot of questions) very quickly and accurately Especially the tough Ugg.... Thanks Penny

Shawn is a true asset  
January 2, 2019  

Shawn has been assisting my family for many years. I am very impressed with her knowledge and desire to assist and have recommended her on numerous occasions. I believe she is a true asset to the company as well as to the customers she serves.

Ms Eason provided quick and reliable service  
December 31, 2018  

Ms Eason provided quick and reliable service. She turned around my request to forward insurance to my mortgage within 24hours and promptly notified me once it was accomplished.

Thank you Dana  
December 28, 2018  

I find Dana one of the best agent in the business. She is a five star person. Thank you Dana.

Excellent and VERY professional service  
December 27, 2018  

Dana was the best. She answered all my questions in a very timely manner making it easier for me to make a policy change. Thanks again for your excellent and VERY professional service.

Karen has been a tremendous help  
December 18, 2018  

Karen has been our representative for 4 years. She has been a tremendous help and has always made sure we were taken care of. We have had one home and four vehicles through Nationwide. Karen always gets back to our calls and emails very quickly and has always made sure we were covered.

Doris has done an incredible job  
December 18, 2018  

For many years now, Doris has done an incredible job taking care of the insurance needs of our extended family. Whenever we have a question there is no doubt she'll be quick and thorough in her response.

Karen, you are the absolute best  
December 17, 2018  

I just want to say: Karen, you are the absolute best. You, Todd, and Mark literally saved my life and help me out of a giant predicament. I can't thank you Karen for all my phone calls and emails and putting up with me. You were so nice and awesome. You the real MVP!!!!

Thanks Elle  
December 12, 2018  

Elle Hatton was helpful, answered my questions efficiently and made the policy change easy for me. Thanks

Thank you Karen  
December 10, 2018  

Karen was so prompt in handling some problems I had with my account. She is a delight and very professsional. From now on I will only have Karen handle my account. Thank you Karen

Thank you Mever!  
December 7, 2018  


Thank you Ms. Eason  
December 1, 2018  

Would like to thank Ms.Eason for her VERY professional service she provide me.

Always a pleasant experience.  
November 29, 2018  

Shawn has always and continues to be prompt and knowledgeable. Always a pleasant experience.

Doris Rice is Awesome!  
November 29, 2018  

Doris Rice is Awesome! She is quick to respond and has done a fantastic job with our homeowner and car insurance. I highly recommend Doris! Superb customer service.

Thankful for Cindy  
November 28, 2018  

Ms. Cindy Kelly has been a God send to me and my family my insurance would never get paid on time or I would have been cancelled long ago if not for Cindy every month She contacts me by E-mail or phone to tell me to pay my bill I am very aware that she has better things to do but she takes the time to keep my insurance needs up to date.My wife always took care of the bills and after she passed I was lost in so many ways and thats where Cindy comes in and because of her kindness my bill is always on time now thats service so Thank you Cindy for caring and going above and beyond.

November 16, 2018  

I have been working with Doris Rice and it has been such a positive experience. Doris has gone above and beyond to help me.

Definitely recommend  
November 15, 2018  

Karen-McKee-Amato Is one of the best people I have ever delt with!!! She went above and beyond with trying to help me out. I would definitely recommend these people.

Jennifer is the best!  
November 14, 2018  

Just had three specific requests for COI updates land on my desk. Immediately reached out to Jennifer for assistance. I came back to my computer after lunch, and saw PDFs filling up my inbox. She's the best!

Thank You Karen  
November 10, 2018  

Karen has been our agent for many years, she always is willing to help us with all areas of our insurance both cars and home coverage! As always Karen gets a ten from us for her awesome customer service! 😊

Shawn Conlogue is awesome  
November 10, 2018  

Shawn Conlogue provided awesome service by helping us find a home owners policy with a better premium rate and coverage to fit our needs. We appreciated her expertise and prompt service during this process. Her friendly and efficient manner was refreshing. Shawn was a great insurance agent to work with.

Eliana Delgado is the BEST!  
November 8, 2018  

Our business really values the service that we receive from Mayo Insurance Agency. They have a personalized approach that makes their agency stand out. Our representative, Eliana is amazing! She is always available to assist, provide guidance and to ensure the we are properly insured. We truly appreciate all that she does to handle our insurance needs.

You can't go wrong with this office!  
November 7, 2018  

I've been with this nationwide office for over 25 years and have always had GREAT service. Shawn Conlogue is very knowledgeable and will answer your questions right away. You can't go wrong with this office!

November 5, 2018  

Penny is always helpful. Penny always handles our needs in a timely manner.

November 5, 2018  

Karen is such a great detail gal and such a asset to have on our team for our families insurance needs. I love how she takes the time to make sure you understand all the line items on your policy and is helpful in which areas one can save costs too. She takes care of all our personal insurance and also now takes care of all the insurance needs of our adults kiddos. Once you kids are adults it is so special to know that someone like Karen is watching out for their best interests with their insurance needs. THANK YOU KAREN for taking care of ALL my family so well.

Candice Carouge  
November 3, 2018  

Candice Carouge has been amazing. She responds quickly and has taken care of each question efficiently and pleasantly. Thank you so much!

THANK YOU Karen-McKee-Amato  
October 31, 2018  

THANK YOU Karen-McKee-Amato for fast response to our request. Your customer service skills are excellent.

Thank you Mever  
October 29, 2018  

Thank you Mever for finding my family a better premium rate for our homeowner’s policy.

October 29, 2018  

Nancy Jean has been our agent for over 20 years she will be dearly missed. Rhianna has always been very nice taking care of us paying our policies. Thank you Mayo Agency.

Thank you Shawn!  
October 25, 2018  

Shawn was so great to work with. She got with Hagerty and got my hot rod insured quickly at a great price. I will definitely ask for her for all my insurance needs!

Thank you Dana!  
October 22, 2018  

Dana was awesome in helping me with what I needed! She went above what i expected in helping me! She is never anything but helpful! Thank you Dana! I am glad you and Mayo Insurance take care of me! You are always on my side!

Karen McKee-Amato very helpful  
October 22, 2018  

Karen McKee-Amato has always been very helpful. My son was in an accident recently and not only did she thoroughly answer all my questions, but she was also very comforting during a stressful time.

Great Job Karen  
October 19, 2018  

Wanted to let everyone know that not only does this company have great rates, the customer service within this company, is impeccable! Karen Amato of Va Beach.. always goes above and beyond her duties to help in anyway she can. I really want to let everyone know she's a wonderful agent and resolves any issues, If I ever do come across one, the issue is ALWAYS resolved momentarily. Great Job Karen for all you do and taking pride in your job. God Bless!

Thank you Karen!!  
October 18, 2018  

KarenMcKee-Amato is an outstanding member of your team!! Always prompt with answering any questions or concerns, and always super thorough with me. Thank you Karen!! Your the best!!

It has always been my pleasure to talk with Sherri  
October 17, 2018  

I have been with the Mayo insurance group for about twenty five years now and I have always had excellent and efficient personal service.
For the last many years I have had most of my dealings with Sherri McCrickard and I have always found her to be most helpful and knowledgeable regarding my needs. It has always been my pleasure to talk with Sherri, I feel like a person and not just a number. It is because of staff like Sherri that customers stay loyal to Nationwide.
Thank you.

My review is for KAREN !!!  
October 15, 2018  

I have read most of the reviews previously entered for Karen and I must say that all the of them precisely describe every time I have interacted with Karen. She is perfect. Thank you Karen. 10/15/18 Mark Hanlon

Donna - Very efficient and professional.  
October 12, 2018  

Donna has been very helpful is getting the coverage needed for a large HOA. Very efficient and professional.

Jennifer has always been a part of the solution  
October 10, 2018  

We have the peace of mind knowing that Jennifer has always been a part of the solution, and never part of the problem. When our clients drag their feet to the last minute and suddenly need specific COIs in order to buy their A/P Dept more time, Jennifer strikes back with "see the attached COI." #micdrop

Very impressed with Jennifer Eason  
October 9, 2018  

I am so very impressed with Jennifer Eason. She has been prompt, incredibly helpful and so very personable. She sets an outstanding example for those around her!

Always great service  
October 4, 2018  

I have always had great service from Nationwide. They have always been very helpful and courteous.

Penny McGroarty - Outstanding service!  
October 1, 2018  

Thank you Penny McGroarty. You seem to stay a step ahead of me in saving me money. I appreciate your help and advice. Outstanding service!

Thank you Jennifer Eason  
October 1, 2018  

Thank you Jennifer Eason for your efficient service. You have done an outstanding service for our company.

Dana Dubois is a FABULOUS asset  
September 28, 2018  

This isn't a product review, this is a service review.
Dana Dubois is a FABULOUS asset to Nationwide, I work at Nationwide's service center and had the pleasure of working with her this morning.

Thank you Jennifer  
September 27, 2018  

Thank you Ms. Jennifer Eason for timely replies and a great attitude! 🙂

Cindy Kelley is great!  
September 27, 2018  

Cindy Kelley is a great asset for your company. She made it very easy to make my payment and she was also very courteous.

Thank you Karen  
September 26, 2018  

We have moved away and so no longer will be with Nationwide. Karen has been a great help to our family for all the years we have been with the Mayo agency and we will sure miss our awesome agent. Thank you so much Karen

Dana Dubois is great!  
September 26, 2018  

Thank you Dana for your help in reviewing my homeowners and auto policies. I appreciate your suggestions and friendly service!

Thank you Jennifer Eason  
September 25, 2018  

Thank you Jennifer Eason for your prompt service for the COI. We appreicate your help.

Eliana is a great help  
September 25, 2018  

Eliana does a terrific job handling my unusual insurance issues. She is a great help.

Thank you Rhianna  
September 24, 2018  

Thank you Rhianna Fanning for your friendly and efficient service.

Mever is an asset to your agency  
September 24, 2018  

Mever is an asset to your agency. She is great! Be glad you have her.

Karen has always been great  
September 24, 2018  

Karen has always been great dealing with on all aspects of the insurance process. Karen reallly takes the extra steps to make sure that we are taken care of. She makes it worth being insured with Nationwide.

Thanks for your help Dehdra  
September 20, 2018  

Dehdra, thanks for the help you are giving me on securing flood insurance on my second property. Your help is immeasurable. It's because of you that I am changing my other home owners policy from a competitor to Nationwide.

Very impressed by Elle!  
September 18, 2018  

I spoke with Elle today for the first time. She was extremely polite and personable. Elle quickly handled my issue in a very professional way. I am very impressed!

Great Job Jennifer  
September 17, 2018  

Jennifer Eason provide a quick response to my request for an insurance certificate. Great Job.
Thank You.

Thanks again Candice  
September 10, 2018  

Candice Carouge was extremely professional, courteous, efficient and helpful when she responded to my inquiry about my policy; providing me the documentation I needed in a timely fashion. It was a treat dealing with such a competent individual. Thanks again Candice.

Thank you Cindy  
September 7, 2018  

Cindy Kelly, thank you for remembering. Have had nationwide for ever it seems. I don't think we could have found a better company to deal with. Keep up the good work.

Thank you!  
September 7, 2018  

Thank you Jennifer Eason for taking care of my request so quickly!

Thank you Eliana!  
September 4, 2018  

I want to give Eliana Delgado a giant thank you for her exceptional service while helping me to obtain Workers Compensation for my company. It is so greatly appreciated. Thank you once again for all your help!

Thank you Jennifer Eason  
September 4, 2018  

Thank you Jennifer Eason for your prompt service in getting my COI to my clients without delay. It is very much appreciated.

Karen is the bestest!  
September 4, 2018  

She knows where we are coming from and even knows what we are thinking of before we ask her. She makes all the information easy to understand and gets it out to us immediately and never makes you feel like you called with an annoying question. Thank you Karen.

Jennifer Eason executed speedy and AWESOME service  
September 2, 2018  

Jennifer Eason executed speedy and AWESOME service in regards to faxing over necessary paperwork to my mortgage provider. She told me I'd receive a confirmation email after she handled the situation and surprising I received the email before I even made it back home which was about a 15 min drive. Thanks Jennifer for the quick response and I wish you nothing but the best!

Karen McKee-Amato is awesome  
August 31, 2018  

Karen McKee-Amato is awesome! She's always very helpful and quick to respond with any questions I have. She's my go-to person at Nationwide for car and home policies and anything else we need.

Karen Mckee-Amato is great to work with.  
August 29, 2018  

Karen Mckee-Amato is incredible and really will go above and beyond to make sure you are happy with your policy and have full understanding. She is great to work with.

Elle and Sabrina are wonderful!  
August 28, 2018  

Elle is the second best agent ever. Very helpful, second only to the wonderful Sabrina. Very helpful agency in helping me with all of my insurance needs. Thanks!

Amazing response time from Jennifer Eason!  
August 27, 2018  

Amazing response time from Jennifer Eason! Thank you

Thank you Karen McKee-Amato  
August 23, 2018  

Life can have challenges and it helps in those times to have a solid person and team working with you to work through them. Thank you Karen McKee-Amato, you did so much and continued to try to get me covered. In the end all your effort and experience paid off in getting my first home insured. Thank you for everything.

Thank you Mayo Insurance !  
August 23, 2018  

My family and I have used Mayo insurance agency for over a decade , and they have never let us down -
From Auto to homeowners to renters , they are always there to help and answer all my questions . They even covered us with a cross country move ... I was so confused on how that worked when you pack up your whole house and ship it 3000 miles - but they knew exactly how to keep us covered !
Karen is always available and there to help when I need her - I appreciate having someone I can call and speak to without dialing a 1-800 number and getting a different person every call and having to explain my situation each time - Karen always remembers our situation and is always there to make a reccomendation.
Thank you Mayo Insurance !

Karen McKee-Amato has been a tremendous help  
August 21, 2018  

Karen McKee-Amato has been a tremendous help to me on several occasions. Both with my auto and homeowners policies. Today was no exception, she assisted me quickly, answered my questions, gave me options and took care to ensure all was to my liking. I have enjoyed a long and most pleasant relationship with Mayo Agency, and see no reason to go elsewhere. Great customer service. Thank you, Karen.

I really appreciate Elle Hatton  
August 21, 2018  

I really appreciate Elle Hatton's time and research on some Condo Association Flood policy questions I had. It's good to know that our mutual clients are so well taken care of !!

I appreciate Jennifer Eason's swift response  
August 20, 2018  

I appreciate Jennifer Eason's swift response to my request for a copy of flood insurance for a condo association. Your helpfulness and consideration allows me to help someone else.... and on down the line.... 🙂

Penny McGroarty was so helpful  
August 19, 2018  

Penny McGroarty was so helpful to us in our changes in our automobile insurance. She was a pleasure to deal with.

Dana: Thank you for services  
August 17, 2018  

Dana: Thank you for services and meeting all of my needs. you are a five star agent.

Karen thank you  
August 9, 2018  

Karen thank you for always being there when I need your help. You are the best

Thank you Jennifer Eason  
August 3, 2018  

Thank you Jennifer Eason for your prompt response sending an updated COI for one of our Vendors who is your client.

Fortunate to have Donna  
August 3, 2018  

Donna Jones was very prompt in getting back to me on questions I had about my homeowner’s and it’s rising costs. Nationwide is fortunate to have her as an employee.

Penny is very helpful  
August 2, 2018  

Penny McGroarty has been very helpful dealing with all my insurance needs.

Shawn from the Harbour View office is always on my side!  
August 2, 2018  

Someone hit my husbands truck on the interstate so who’s left without a car but me the wife, because his job is much further than mine. However nationwide and Shawn from the Harbour View office is always on my side! Thanks Shawn for always taking care of my rental property needs and my car needs! I truly would be lost without you!

Penny !! Great service !!!  
August 2, 2018  

Penny !! Great service !!!

I appreciate your help  
August 2, 2018  

Dana, you were very helpful in making me decide certain thing. I appreciate your help

I would not go nowhere else  
August 1, 2018  

Me and my husband just love this company the people are just so friendly I would not go nowhere else

Jennifer is setting records!  
July 31, 2018  

We are loving the communication timeliness with your crew. Jennifer fired back a response within 4 minutes letting us know she's taking the lead on our behalf. Call Guinness, we're setting records over here!

I could never in a million years find another KAREN!!  
July 30, 2018  

Karen McKee-Amato has been like a mom to me now for severa year in working with her for my car and home insurance needs. I never would have imagined I would have developed such a close relationship with my insurance agent, but she is so warm and kind when it comes to dealing with my questions and concerns that it truest makes me feel she is working with me as a close relative. I almost chuckle on the inside when I get pamphlets in the mail to switch car insurance companies because you couldn’t PAY me to switch because I could never in a million years find another KAREN!! Thank you so much for all of your hard work and love for what you do and your clients -day in and day out-

Thank you Shawn!  
July 27, 2018  

Thank you Shawn as usual you were polite, and efficient.

Karen McKee-Amato has been so helpful  
July 26, 2018  

Karen McKee-Amato has been so helpful to me in dealing with my parents insurance. I have been helping my Dad with his bills and Karen has been excellent. She is extremely professional, kind, and knowledgeable. In addition, Karen is very quick to respond to my emails and phone calls. Your Company is very fortunate to have such a dedicated employee. Thank you again Karen for all your assistance. Sherry Scott

Karen McKee-Amato was superb  
July 24, 2018  

Karen McKee-Amato was superb in her very timely response to my displeasure in seeing a substantial increase in my car insurance bill. She suggested a number of actions I could take to reduce my bill. I followed thru on all her suggestions and was pleased with the end result.
I like Karen's "can do" attitude. She always finds ways to help me and all her clients. Thank you Karen.

Thank you, Jennifer  
July 23, 2018  

Thank you, Jennifer for your promptness in handling our request for a COI. I appreciate all your work.

Thanks to the entire Mayo team  
July 23, 2018  

Thanks to the entire Mayo team for their professional and friendly service surrounding our insurance needs over the years.

Keep Karen, she is great!  
July 23, 2018  

Had a serious problem and Penny was not in so Karen helped me to the fullest extent with so many changes to be made. Respectfully request that Mayo, update my files at least once a year as these changes made today were quite serious to me!!!! Keep Karen, she is great!!! PTL

Candice was able to do the impossible  
July 20, 2018  

Candice was able to do the impossible in finding quality insurance at a reasonable cost. For half the previous cost in a coastal region in a high priced home. Thanks for all your research.

Thank you Karen  
July 20, 2018  

Thank you Karen, great service!

Jennifer is top notch!  
July 19, 2018  

Jennifer's attention to detail, paired with her prompt handling of our requests, is top notch. Can't thank you enough!

Thank you  
July 18, 2018  

Thanks Laura for taking care of my cancellation.

Only took one phone call  
July 11, 2018  

Handled my request with one phone call and provided documentation of the change I requested.

COI requests  
July 11, 2018  

Thanks Jennifer Eason for always getting our COIs requests sent out to clients with lightning speed!

Thank you Cindy Kelly  
July 9, 2018  

Thank you Cindy Kelly for your support in my time of need. You were very thoughtful and very professional and showed great concern for our needs. Again thank you and may God bless you. James E. Banks

Penny McGroarty  
July 7, 2018  

Always happy with the service I receive from Penny...Todd surely knows he has a jewel

Birthday Wishes  
July 5, 2018  

Thanks to Kayla for the surprise birthday greeting. Thanks as well to Karen for her outstanding service.

Penny - caring, quick and efficient  
July 3, 2018  

Penny, In all my years of dealing with car insurance professionals (50 years), I have never had the caring service, the calming spirit when someone backed into my new car, nor the quick and effeciency and follow through as you have demonstrated. All you work with will be well served.

THANKS Cindy  
July 2, 2018  

Cindy treats me so special every time I come into the office. She makes me feel as if I am the only customer the company has. THANKS Cindy.

Thanks Donna  
July 2, 2018  

Thanks Donna, for always going the extra miles to make sure we are taken care of. You are great!!

Flood renewal needed  
June 29, 2018  

Needed renewed flood insurance for my condo complex forwarded to my mortgage company and Jennifer and Kayla made sure it was taken care of promptly on a Friday afternoon. If the office would send the renewals to the mortgage co. every year automatically instead of me having to call after the bank notifies me the old one expired I would give them 5 stars.

Thank you Karen!!  
June 29, 2018  

Karen did a wonderful job helping us navigate a new auto policy and umbrella policy! We have been a Mayo client for 20 years but she was able to give our policies a fresh set of eyes and align it for our current needs! Thank you Karen!!

We’d recommend Sherri to all our friends!  
June 28, 2018  

Sherri McCrickard has always been First class in dealing with me and my wife with our Insurance needs. She is friendly, courteous and well informed. It’s a pleasure to do business with her. We’d recommend Sherri to all our friends!

Thank you Candice!  
June 28, 2018  

Candice was so quick to respond and help! I had a response from her and my request was complete within minutes. Thank you Candice! The Mayo Agency team is outstanding!

June 28, 2018  

WE LOVE KAREN MCKEE!!!!!!!!!!!!!! We have had a number of "odd" scenarios come up over the years and she has helped and guided us thru them all! WE LOVE HER!!!

Thanks Donna Jones!  
June 28, 2018  

Thanks Donna Jones for taking such good care of my insurance needs and for following up with me, when I forgot to sign some documents! I appreciate your attention to detail.

June 27, 2018  

Candice was very helpful and got back to me in minutes with an answer to my question.

Thanks to Sherri!  
June 20, 2018  

Sherri McCrickard is very helpful, efficient, thoughtful, and responsive. I appreciate how she helps me think through new insurance options. Thank you!

Couldn't be happier!  
June 15, 2018  

I couldn't be happier with the services Mayo insurance provides. Everyone there is stellar in taking care of my insurance needs.

Donna - Great customer service, a rare thing these days!  
June 15, 2018  

Donna has been extremely helpful in looking at different options for my homeowners insurance. Great customer service, a rare thing these days!

Karen is the best  
June 14, 2018  

Karen Mckee-Amato always goes above my needs.
I was able to do my annual review in minutes over the phone and renewed my Flood insurance also.
Ask for Karen if you need insurance at the Mayo agency.
Mayo Agency is Awesome.

Penny is most helpful  
June 13, 2018  

Penny always promptly responds to my calls and is most helpful with all my insurance needs.

Big shout out to Penny  
June 13, 2018  

Though I do not live in your area, I was working with Penny on a current client of yours who is moving back to Indiana, Penny was awesome. Being in the industry it was so refreshing to work with someone who knows what a client needs. So big shout out to Penny for all of her help in making the move for Carol go smoothly.

Jennifer Eason was very helpful!  
June 11, 2018  

Jennifer Eason did a fantastic job unsnarling my flood insurance issues with my new mortgage company. She was efficient, courteous and so very helpful!

Karen went above and beyond  
June 9, 2018  

Karen McKee-Amato, Agency Representative at the Mayo Agency on Laskin in Virginia Beach was more than accommodating during a very difficult time for me. She went above and beyond to get me answers which greatly put my mind at ease while relieving a great amount of stress!

Thank you so much Karen  
June 8, 2018  

Karen thank you so much she is truly a professional and will do anything she can to help you get covered very quick and no difficulties if you need insurance please get it through Karen!!!!!!!!😁😁

Elle Hatton is an asset to the agency  
June 8, 2018  

Elle Hatton has done an amazing job handling my crazy requests with professionalism and speed. She is such an asset to the agency.

Susan Zell

Birthday greetings  
June 7, 2018  

Never remember getting birthday emails before, but Cindy Kelley of the Mayo agency did.. Kind of cool in my opinion.. .Thanks...

Jennifer is the best!  
June 6, 2018  

I spoke with Jennifer about needing proof of flood insurance for one of my rental properties.. She had the information to my lender within a few hours. Jennifer is the best!. .

Jennifer - keep up the awesome work!  
June 6, 2018  

Jennifer's turn around on our COI requests has been top notch! Keep up the awesome work!

Karen has been an outstanding  
June 6, 2018  

Karen has been an outstanding agent for the four years we have worked with her. She is always willing to help us out and ensure we get the best out of our policies. She is very approachable and down to earth. Such a great person to work with. Thank you for all the help you have given us and we look forward to the continued support.

Great Quote Dana  
June 6, 2018  

What a great quote for Car Insurance for my wife and I. I do need to review and get back to you but truly appreciate the work put into the quote. Thank you!

Thank you Jennifer Eason!  
June 5, 2018  

Thank you Jennifer Eason! You are such a pleasure to work with! You respond so promptly and you're so kind.

Thank you Karen  
June 5, 2018  

Thank you Karen, As always extremely professional and nice. Makes dealing with insurance issues pleasant. I am happy you are on my team.

Thank you Penny  
May 31, 2018  

Thank you Penny....
You are FANTASTIC.... Before you took the time to sit with me I didn't know what I was going to do. People like you is what makes a business run so smoothly. I'm so very glad you were there and The Mayo Agency should be too.

We are thankful for Elle!  
May 31, 2018  

Elle made our life way smoother!!! We are thankful to have her on our team!!

Karen has been a great addition to The Mayo Agency  
May 30, 2018  

Karen has been a great addition to The Mayo Agency. She is very knowledgeable and always responds immediately to questions etc..She is conscious of cost and works to give her clients “ the Best bang for their bucks”

Karen went above and beyond  
May 30, 2018  

Karen worked very hard to find the best value options for car insurance. Even though this was a busy post-holiday time, Karen took the time to research and present the best options for a needed change in auto policy. She also explained each option, and provided her experienced opinion, to help me choose. She went above and beyond any service level I could have expected, and I am very grateful.

Thank you very much Heather  
May 29, 2018  

Thank you very much Heather. Very fast and clear response. That' why I stay with you for so.... many years...27

Jennifer is fantastic!!  
May 25, 2018  

Jennifer is fantastic!! I requested a certificate of insurance today (the eve of a holiday weekend) and didn't expect an answer until Tuesday. Much to my surprise, I got a response AND the certificate almost immediately. Thank you so much for your quick response. You are AMAZING!

Donna has been so helpful  
May 24, 2018  

Donna has been so helpful in quoting insurance rates for my new purchase. She provided prompt detailed information so that I can make a decision.

Thank you Dana  
May 22, 2018  

Dana, Did a very good job for Nationwide and the 1972 Ford Bronco insurance that I have now with Hagerty.The insurance policy was much needed. Thank You

Prompt and courteous  
May 21, 2018  

Penny, my request for a copy of my boat policy was responded to promptly and as usual courteously. I cannot ask for more.

We're happy with Karen's service  
May 15, 2018  

Karen is knowledgeable, cheerful, and very service oriented. I’m happy that she has our account!

What a great team and fantastic customer experience!  
May 14, 2018  

Sherri was so helpful when we needed renter's insurance on short notice as we sell our home and transition to a new location! The entire process was easy and efficient, in part because Laura had also made notes in our file during an earlier conversation last week. What a great team and fantastic customer experience!

Jennifer, thanks again  
May 9, 2018  

Jennifer, I would just like to thank you for the excellent service you provided me. Your speedy response and courteous manner in which you handled my situation makes you a great asset to the company. Thanks again.

Jennifer is one of the best  
May 9, 2018  

Jennifer Eason really came through in the clutch! Definitely one of the best Certificate Specialists in the game!

May 8, 2018  

Elle is always on point. Thank you for all you do!


Thank you Jenn!  
May 7, 2018  

Thank you Jenn for getting evidence of the renewal of my condo's flood insurance out to my lender so quickly. I appreciate your service..

Karen McKee - Amato was so helpful  
May 6, 2018  

Karen McKee - Amato was so helpful in resolving a mix up on my policy. She researched and provided detailed information so that I could make an informed decision. And she always does it with a smile.

Thanks KAREN! Keep up the great service!  
May 2, 2018  

Karen McKee- Amato goes above and beyond exceptional customer service to help her clients and to make sure they are comfortable and understand every detail about their policy and or claims if one is needed to be file. I wanted to truly take time to appreciate everything you have done once again for me and my family. Thanks KAREN! Keep up the great service!

5 Star service!  
April 30, 2018  

Jennifer Eason was Great!! My request for a Certificate of Insurance arrived quicker than expected and was exactly what I needed. 5 Star service!

April 30, 2018  

Kayla Dobos is an awesome, she is always cheerful and happy to help. Thanks Kayla for all your help as usual.

Charles Davis, CEO Next Step Medical

Shawn has exceeded my expectations  
April 30, 2018  

Ms Shawn Conlogue was very professional and polite. This truly mean a lot as a customer. Good customer service is very hard to find these days and she has exceeded my expectations.

Heather was great!  
April 30, 2018  

Heather was great! Super fast response time and she put my mind at ease. Guess that's why I'll stay with Mayo to insure my new home after we lost the previous one to fire.

Thank you Shawn Conlogue!  
April 27, 2018  

We appreciate how quickly you help us with any questions throughout the years.

Excellent Customer Service - Jennifer Eason!  
April 26, 2018  

Jennifer is always quick to respond and very helpful in getting our certificates of insurance sent out. Thank you so much for always being so helpful. It is greatly appreciated!

Recommend Donna Jones  
April 19, 2018  

Donna Jones was very professional and polite. She also was very fast at getting what I needed done! Will recommend her to others.

Thank You Jennifer!  
April 18, 2018  

Thank You Jennifer!
Jennifer sent me evidence of insurance within 12 hours of my request! Excellent customer service!!

Thanks Karen  
April 16, 2018  

Karen handled my policy change in a quick and professional manner. She was interested in helping to resolve my concerns and make changes on the spot. Thanks

Thanks Penny!  
April 11, 2018  

Thanks Penny! Penny has been our contact person at the Mayo agency for many years and we couldn’t be more pleased with the service she has provided. She has seen to our questions and concerns in a very prompt and professional manner. We look forward to working with her for many years to come! Thank you, Penny!

Very nice, easy, and quick!  
April 11, 2018  

Very nice, easy, and quick!

Thank you Jennifer!  
April 9, 2018  

Service is key and Jennifer went out of her way to make getting a Flood Insurance certificate to our lender easy. Thank you Jennifer

Thank you Donna!  
April 5, 2018  

I just wanted to take a few minutes and thank Donna of Mayo Insurance for all the help she has provided us in the past 10+ years. We were very happy and satisfied with her and the team. We were sorry to leave the team and agency. Great service provided. Thank you Todd and Donna.

Thanks Donna!  
April 4, 2018  

Donna continues to be very prompt in responding to email questions and follow-up with providers. She represents your company in an outstanding way. Thanks Donna!

Heather and Jennifer are knocking our requests out of the park!  
April 4, 2018  

We're in the depths of renewal period. However, Todd's team of Heather and Jennifer are knocking our requests out of the park. Very helpful, and responsive. You make our lives easier, and we truly appreciate your hard work!! Keep up the great work! - Ryan

Thanks for the help Karen.  
April 3, 2018  

Karen Mckee-Amato ,thanks so much for the help.

Jennifer Eason was fast, efficient, and helpful!  
April 3, 2018  

I had an urgent situation regarding a certificate of insurance that would have affected the sale of a unit for one of our homeowners. Jennifer Eason was fast, efficient, and helpful in getting me what I needed to take care of the client. Thanks Jennifer!!

Sherri represents your Company in an outstanding manner.  
March 28, 2018  

We recently needed to replace the insurance on on our son's vehicle. Not only had he relocated to another state but, as a result of a poor driving record, he had to be removed from our policy. With the assistance of Sherri McCrickard, we found an agency in his new locale where we were able to arrange auto insurance for him. Sherri went beyond the call of duty not only by providing the new agent with vehicle details but by assisting in the preparation of our eventual application to apply for new registration/plates at his new address. Sherri does a great job in handling customer-facing challenges not to mention providing over-the-top "back room" support. She represents your Company in an outstanding manner.

Thank you to the Mayo team!  
March 26, 2018  

Todd, please thank all your staff for the great service provided. - Pam

Thank you Dana!  
March 22, 2018  

Giving thanks to Dana for her assistance,

Shawn Conlogue is very helpful and does it with a pleasant manner.  
March 19, 2018  

Shawn Conlogue is very helpful and does it with a pleasant manner. It is hard to find good people in the service business. Wishing you much success in the coming year. Thanks for your help. - Jerald

It's a pleasure working with Elle  
March 9, 2018  

Elle is quick, efficient, and her customer service skills are top notch. It's always a pleasure working with people who respond quickly and efficiently.

Pleased with Dana's service and professionalism  
March 8, 2018  

I have always been pleased with Dana'a service and professionalism. She makes us as the customer feel as though we are important to your company. I have been served by her for many years and she is part of the reason I keep coming back.

Elle has made this years insurance experience so easy  
March 8, 2018  

l have been very pleased working with Elle this year. She has been so responsive and easy to work with. She has made this years insurance experience so easy. I look forward to working with her.

Karen is outstanding  
March 7, 2018  

Karen is outstanding!!, she has been wonderful in assisting me with my mom insurance needs, I told my mother- in- law about her and the company and now she is a client, great customer service is everything especially when you feel like family and not just a policy.

I really appreciate Sherri  
March 6, 2018  

I truly believe that Sherri, was sent by God to assist me In making my insurance experience as easy as possible. I really appreciate her. I thank you dearly to have provide me with such an helpful person.

To God be all the glory. Jesus is King..

March 1, 2018  

Karen is a great asset to the Mayo company. She is fast and efficient.

Penny is an asset to the Mayo company  
February 14, 2018  

Penny McGroarty is fast.
Penny insured my new used-car very quickly. She is an asset to the Mayo company. She is on top of the insurance field and stays informed of new updates. I am very happy that she is my agent.

Kirstie is the best!  
February 14, 2018  

Kirstie, and the Todd Mayo group, are simply the best team for providing exceptional service. Thank you Kirstie.

Thanks Nancy, You rock out loud!!!  
February 9, 2018  

Nancy McHugh, has always been more than accommodating. She makes every interaction better. I know I can call with a stupid question and she always gets me back on track.
Thanks Nancy, You rock out loud!!!

February 8, 2018  

Almost instant service, wonderful!

Penny is a big part of the reason I have worked with this agency for so long!  
February 8, 2018  

Penny McGroarty consistently goes above and beyond to provide superior customer service to her insureds. The Mayo insurance agency has insured me and my business for years and Penny is a big part of the reason I have worked with them for so long.

Sherri McCrickard - on top her of game as usual!  
February 7, 2018  

Sherri McCrickard was on top of her game as usual. Great service and she really explored all options to help me save money and select the right coverage for my properties. Thanks as always.

I would recommend Shawn Conlogue in a heart beat!  
January 30, 2018  

Thank you Shawn Conlogue for looking out for me! Always very helpful in getting me what I need.I would recommend you in a heart beat!

Karen has wonderful customer service skills  
January 26, 2018  

First of all, let me say Karen has wonderful customer service skills and can help resolve any issues you have. I'm very thankful for everything this company has done for me and my family. Looking for an agent, call Karen. Thanks from the HATFIELDS!

Thanks! I really appreciate all you do.